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The Old Quay House

4.0 star property
A coastal retreat near Carbis Bay Beach where travelers can savor local cuisine while relaxing on the sun-drenched terrace just steps from the sea

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The Old Quay House provides a peaceful getaway with its welcoming garden and playground. Guests can sample regional dishes at the restaurant, lounge on the terrace, or connect with WiFi in their rooms. The property consistently earns positive reviews from visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room, 1 Bedroom, Ensuite

Standard Double or Twin Room, 1 Bedroom, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View

Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View | Terrace/patio

Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View

Highlights

Terrace
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Free bottled water
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Bedroom, Terrace, Sea View

Superior Double Room, 1 Bedroom, Terrace, Sea View | View from room

Superior Double Room, 1 Bedroom, Terrace, Sea View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Terrace
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Free bottled water
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Hayle, The Old Quay House is by the sea. The area's natural beauty can be seen at Hayle Towans Beach and Carbis Bay Beach, while Paradise Park and JungleBarn and Country Skittles are popular area attractions. West Cornwall Golf Club and Penwith Pitch and Putt are two other places to visit that come recommended. Visit our Hayle travel guide
View more Inns in Hayle
Map
Griggs Quay, Hayle, England, TR27 6JG

What's nearby

  • Penwith Pitch and Putt
    17 min walk - 1.5 km
  • Paradise Park and JungleBarn
    19 min walk - 1.6 km
  • South West Coast Path Section 19 Trailhead
    2 min drive - 2.1 km
  • West Cornwall Golf Club
    3 min drive - 2.1 km
  • Porth Kidney Sands
    7 min drive - 2.4 km

Getting around

  • Lelant Saltings Station
    6 min walk
  • Newquay (NQY-Newquay Cornwall)
    50 min drive

Restaurants

  • Cornubia Inn
    4 min drive
  • The Gannet Inn
    4 min drive
  • St Erth Station Buffet
    12 min walk
  • Copperhouse Inn
    4 min drive
  • Philps
    3 min drive

About this property

The Old Quay House

Upscale inn near Hayle Towans Beach
Located close to Paradise Park and JungleBarn and Penwith Pitch and Putt, The Old Quay House provides a terrace, a garden, and a playground. The on-site restaurant offers lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Smoke-free premises and 1 meeting room
Room features
All guestrooms at The Old Quay House feature comforts such as bathrobes, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 11:30 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Old Quay House Inn Hayle
Old Quay House Inn
Old Quay House Hayle
Old Quay House
The Old Quay House Hayle
The Old Quay House Inn
The Old Quay House Hayle
The Old Quay House Inn Hayle

Frequently asked questions

Is The Old Quay House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Old Quay House?

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at The Old Quay House?

Check-out is at 10:30 AM.

Where is The Old Quay House located?

Situated by the sea, this inn is within 2 mi (3 km) of Paradise Park and JungleBarn, West Cornwall Golf Club, and Penwith Pitch and Putt. Hayle Towans Beach and Hayle Golf Range are also within 3 mi (5 km). Lelant Saltings Station is 6 minutes by foot and Lelant Station is 15 minutes.

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Reviews

The Old Quay House Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great position with room overlooking the estuary
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Staff & service, amenities
Excellent staff and location with good food. However, our Lodge had a leaking front door, mould all round the shower tray and grouting, a shower tray that filled with water when using and lumpy pillows.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and views of the estuary, friendly staff. Comfortable bed and a great power shower. Definitely will return.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHING MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended the hotel. The environment of the hotel is excellent and comfortable. The room is clean and tidy. My child like the playground and I enjoy the view around. Plenty of free parking space which is very convenient. The breakfast nearby is also wonderful and hotel resident got 10%off. We had a dinner in the hotel restaurant as well. The seafood skewer is very nice. No discount for residents though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Quay House

Comfortable room, easy check in, newly refurbished.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal base if you want to visit multiple places. Relaxing watching the estuary fill up and the ducks returning.
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, amenities
We had a lovely room at The Old Quay House with superb views over the Estuary but only for 2 of our three nights sadly. The bed was so comfortable and waking up to that view was wonderful. The Superior room we had for our last night, also looking out over the sea was much smaller with a small double bed. Everything was provided for including binoculars and torches etc. which was a nice touch. Generally we felt a lack of warmth and personal attention especially since they don’t provide breakfast which would enable more staff interaction. Apart from that we had a very pleasant stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time at the old Quay Inn

Really enjoyed our stay at the old Quay Inn. Our room overlooked the estuary,what a wonderful sight.Didnt eat her as we had with our family. Very high standard of hygìene
Stayed 2 nights in Oct 2024

8/10 Good

Daniela

Liked: Amenities
The room was nice, but the bathroom too small. You couldn't wash yr face or shave as the mirror was far from the hand-wash lavabo. The room was fully accessorised and the bed comfortable. It was a pity for the inexistent sea-sight.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small bur perfectly formed.

Comfortable and clean room. Great view. Quiet. Excellent attention to detail, from the bird book and binoculars to cotton balls and dressing gowns.
Stayed 1 night in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in room 6 you get your own veranda and not overlooked. Amazing views. Quiet. And waking up to the view of the estuary. Wow. It’s worth paying extra. We will go again.
Stayed 1 night in May 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Lovely rooms, highly recommended
Stayed 1 night in Nov 2025

8/10 Good

Pramod kumar

Liked: Cleanliness, staff & service
Location is beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous break at the old quay house, hayle

Friendly, relaxing atmosphere with fantastic views of hayle estuary. Watching the tide come in and go back out from our room and seeing the wild birds in the local area was fascinating. The staff were friendly and the meals were excellent. Thoroughly enjoyed our stay even tho the weather wasn’t on our side. We would definitely return.
Canadian geese regularly on the estuary
View of the tide in
View of the tide out
Stayed 3 nights in Jul 2025

6/10 Okay

Trinh

Liked: Cleanliness
Booked and paid for seaview room and was very disappointed to find the water had dried up for quite sometime. The hotel picture and description needs updating. I would not have booked had I’d known.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome, fantastic view from room 7 and the bird book and binoculars definitely came in handy. Disappointed that the excellent food at dinner could not be tried at breakfast - arrangements were offered to eat next door but we were so full from the night before we didn’t bother. Will definitely revisit.
Stayed 2 nights in Sep 2022

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Staff & service, room comfort

How small is a 4 star room?

Shown in the rain to lovely position with decking overlooking estuary & birds. Staff did not show how to operate heater or manage the door locking system. Did not mention there was a fridge. We had to walk back to main building for assistance. The room was truly tiny like a caravan and at £160 per night with no breakfast, rather a shock. We later learned that the rooms had been 2 rooms but had been converted into 3!! Rather greedy we thought. The guests next door door could be heard through the walls & there was a smell of drains in the tiny bathroom & mould in the shower. The staff very quickly replaced our fridge as it had a broken freezer door and this was much appreciated. So overall a lovely location but disappointing.
3 rooms are crammed into this tiny space
Stayed 2 nights in Sep 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, great location
Stayed 2 nights in Jul 2021

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and nice room. Will stay again.
Stayed 2 nights in Jun 2021

8/10 Good

Stevet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lodge at the back of the proerty had a RSPB nature reserve outside the window was beautiful.
Stayed 5 nights in Oct 2020

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights in one of the cabins overlooking the river. Overall very impressed and a good stay. Yes the cabins are small but it states that. It's cosy, warm and comfy. Good bed and towels. Whilest the location isn't really central, The station is a 10 Min walk at St Erth, take a torch as at night it's dark. Hayle 20 Min. Birdies and old Forge close by. Staff were friendly throughout.
Stayed 2 nights in Oct 2020

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
Own private socially distanced accommodation. Beautiful views and perfect location.
Stayed 4 nights in Aug 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , not nice we
Stayed 1 night in Aug 2020

10/10 Excellent

Mr J D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent first class hotel, recommended.

Excellent hotel, though a trifle pricey considering out of season stay. Very bad weather (Storm Dennis), so room service brought me an additional room heater - position of fixed radiator under window not ideal, as the thick curtains covered it, I tucked them up onto the window sill out of harm's way. Bathroom was very cold indeed, it appeared floor tiles must be bedded onto uninsulated concrete - the floor sweated and was soaking wet throughout the stay. However none of the above was more than a glitch - the hotel and all staff were excellent, food was good, and service first class. I stayed as a single occupancy, while visiting my girlfriend who works and lodges in the town, We were looked after very well indeed, and I would have no hesitation in staying here again, and would recommend the Old Quay House to anyone
Stayed 2 nights in Feb 2020