헤리퍼드, 잉글랜드의 스파가 있는 리조트 및 호텔

“Lovely staff. Room was a bit grubby and the damp in the bathroom could easily be addressed with a bit of attentive cleaning.”

“Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again.”

“A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...

“They told me I didn't have a room and told me to go out.They couldn't even find my reservation. The 'hotels.com' said I had no problem at all. It's only a matter of hotel. This hotel doesn't have a conversation. They just told me to leave without any intention of solving my problem. You can be nervous ahead of your trip. Are you sure you should stay here?”

“Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience. The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind,...

“Clean, spacious rooms with helpful staff”