"Very uncomfortable experience.
A booking system issue left an incorrect reservation active, despite having a valid confirmed booking. I explained the situation at check-in but was directed to resolve it through the booking platform.
During my stay, I noticed repeated attempts to process charges related to the incorrect reservation. Although these were not completed, the situation itself was concerning. The owner’s response made the experience even more uncomfortable.
The issue was eventually resolved through the booking platform, but there was no clear explanation or follow-up.
I recommend future guests carefully check their reservations and monitor any related activity."
계획이 변경되어도 안심무료 취소가 가능한 호텔 예약
마음에 딱 맞는 옵션약 100만 개의 전 세계 숙박 시설 검색 가능
