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Reviews of Hotel Century 21 Hiroshima

3.5 out of 5
Hotel Century 21 Hiroshima
1-1-25 Matoba-cho, Minami-ku, Hiroshima, Hiroshima-ken

Reviews

8.2

Very Good

Rating 10 - Excellent. 299 out of 841 reviews" "
Rating 8 - Good. 361 out of 841 reviews" "
Rating 6 - Okay. 139 out of 841 reviews" "
Rating 4 - Poor. 31 out of 841 reviews" "
Rating 2 - Terrible. 11 out of 841 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kohtaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in Aug 2022

8/10 Good

anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Quick check-in. Breakfast was good as well, but does cost. We’ll be back next time in Hiroshima.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the main station. Helpful staff and eating options available at the hotel.
Stayed 2 nights in Mar 2020

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service
Convenient to train station and tourism. Hotel room spacious but in need of updating. Room clean.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great location, big room, cleanliness, great staff.
Stayed 4 nights in Jan 2020

8/10 Good

CP-SG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a triple room and it was spacious. The hotel is quite near to Hiroshima station, and there are many eateries near the station. It is also near to streetcar station.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of crack on tiles here and there (no big deal) but considering the short distance from the station, it is a great choice for a place to stay. A little advice, from the main Hiroshima Station, walk through the underground pathways and head towards Exit 9. Then cross the bridge to the hotel. This way you won't need to cross the tramlines and bus lanes.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Close to station. Good breakfast. Worth the price.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

gladys

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Dec 2019

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view and spacious room
We had a lovely view from our spacious room. Although we booked for three people we were given four beds. The staff removed the fourth bed at our request.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Value
Stayed 3 nights while visitng Hiroshima city, Kure and Miyajima Island. Location was great, 5 minutes walk from Hiroshima Train Station with lots of eateries and even a Max Valu within walking distance. Even Times Car rental was just across the river. Room for our family of 4 was spacious even with 4 single beds and came with an additional wash basin and vanity top outside the bathroom which was crucial in cutting the waiting time for 4 people lining up to use the bathroom in the morning and night. Buffet breakfast included in the package serves both western and Japanese cuisine. Value for money. Could definitely come back to this hotel again when revisiting Hiroshima.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

It was convenient and close to Hiroshima station. Otherwise it was a standard hotel.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

Helena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The bed was nice and sift. Pillows too. Nice to get four pillows! Staff very friendly
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
If you don’t mind the old facilities in this hotel then it’s a good price to pay for the stay. 5 mins to the Hiroshima station. Breakfast do not have wide spread of choice - the usual miso soup , grilled fish n rice
Stayed 2 nights in Nov 2019

8/10 Good

Nigel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great value
Convenient near station and in walking distance of nightlife areas and river. Comfortable room and good value for money.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Comparably cheap Old room and furniture with only metal key but not the key card Quite convenient to JR / Shinkansen stations / shuttle bus to the airport but not very close to the electric railway station (~150m) in Hiroshima
Stayed 2 nights in Oct 2019

8/10 Good

Cindy

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

2/10 Terrible

Cat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated and dirty. Definitely would not recommend. Furniture old, carpet dirty, facilities not adequate.
Stayed 1 night in Oct 2019

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Liviu, Toronto

Liked: Cleanliness, staff & service, amenities
The room was pretty big but both the room and the hotel look pretty old (frankly it looks like a hotel from the 80's from a communist country). They still have physical keys for the rooms. I can't really comment about anything else they have to offer because I was there only for one night (I got to the hotel at about 8:30pm and left the next day at 8am).
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Liked they didn’t clean your room till you had gone out for the day. Spacious room- powerful shower!!! Could not figure out air con got it going but had difficulty turning it off. Had everything we needed- fridge kettle hairdryer etc - good price.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was very large with view of the city. Excellent location to train station and shopping.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really recommend
Really nice hotel plus free breakfast and low price. ^ ^
Stayed 1 night in Oct 2019

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chairman
The hotel was good and good breakfast buffet. The hotel however was dated - The Sands circa 1958 Frank Sinatra would’ve loved it
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the friendly staff. The room was spacious and clean.
Stayed 1 night in Oct 2019

8/10 Good

Cally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby looked elegant with a fresh flower arrangement in center & chandeliers hanging, however rooms needs to be upgraded as well. Carpets are worn, as well as the linen. The staff are so accommodating. We asked to call for a taxi thinking she would use the phone, but she asked to have a seat & she ran outside on the street to hail us a taxi.
Stayed 2 nights in Oct 2019

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location 1 block from train station, 3 blocks from trolly. Great breakfast buffet.
Stayed 2 nights in Aug 2019

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a single room, my room was huge and very comfortable. Storage space for clothes and bages to keep them out of sight and out of the way was also very substantial. The radio in the room is a nice touch and the controls for all the lights in the headboard is a good idea. My only complaint is that there was also no complimentary water for guests. And the bathroom smelled too strongly of chlorine when I arrived. However, that soon disappeared.
Stayed 2 nights in Sep 2019

8/10 Good

Ka-Yen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 5 minute walk from Hiroshima station, and they let you leave your luggage before your check in time
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location. Nice staff. Nice lobby. Good fast lifts. Worn bedsheets. Tired carpeting and decor.
Stayed 3 nights in Sep 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fitness room and pool you have to pay
Amazing staff, top notch service. Only thing that was a drawback was that the pool and fitness facility were not free to guests, you would have to pay an additional fee (I think around 2000 yen), however, the hot spring spa was included in the room. Great hotel and thank you to all the staff for working so hard to give us a great stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, room was wonderful, everything was comforting and clean. When i put do not disturb, they were sweet and left a bag of new towels for me anyways. I appreciated it. I would definitely come back to this hotel next time i come to Hiroshima.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money place to stay. Excellent location and very clean with professional staff.
Stayed 3 nights in Jul 2019

2/10 Terrible

U, Shiga

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was very old. Floor was not clean at all and smell of the room was so bad.
Stayed 1 night in Jul 2019

8/10 Good

Rayhan

Liked: Cleanliness, staff & service
Friendly staff
We stayed for a night and our experience was good.
Stayed 1 night in Jul 2019

8/10 Good

Chenyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to railway station. Great buffet breakfast. We stayed in a deluxe double room, plenty of room for our family of 4. Would stay here again
Stayed 1 night in Jun 2019

6/10 Okay

Tonster, Montreal

Traveled with family
Liked: Staff & service
Close to train station which also gives you lot of food choices. Smoking rooms on same floor and next to non smoking ones is not a good idea. Smoke soaked corridor carpets on way to non smoking room. Hotel seems to be popular with business crowd.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big with tatami experience However, the living room was dark at night when we drew the curtains for privacy as the living room did not have ceiling light as it was reserved for emergency. Only 1 standing lamp were available
Stayed 2 nights in Jun 2019

6/10 Okay

Nick

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
They dont clean under the beds but they do a decent job everywhere else. Certainly not a 4 star hotel but would pass for 2.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019