Find hotels in Historic Kailua Village, Kailua-Kona

"The room had ocean views - was clean -a little worn for wear but still enjoyed staying there."

"The overall hotel wasn’t bad but not very good. The disappointment was that our room and other visitors rooms were not ready and we arrived two hours past check in. They moved us to another room (downgrade) that had no scenery and was at the end of a service corridor (room 017). We had to pass by the workers lunch room, go by all the laundry carts that are stored in the corridor, and had a hidden entry at the end. Noisy due to the activity and maintenance area being right outside our door. Although this was the least expensive room on the property we did not receive a credit for the involuntary downgrade. Room smelled strongly of mold. One staff member said, “are you sure you want to give them that room”. Staff was ok but not inviting. We moved to a different property the following day which was a great experience. "

"Super clean! Really a lot to do in the area!"

"no ocean view , there was a hot tub but we did not partake"

"There was ongoing construction duringour stay. Workers were on our lanai/balcony working during the day. It was loud, noisy and invaded our privacy. We had to vacate the room by 8:00 am and not return until 5:00pm due to the workers. The lanai/balcony was closed off and locked so we could not use it at all, even in the evening after the workers left for the day. There was construction scafolding and netting set up across our lanai obstructing our ocean view. The Kona Reef staff on site refused to contact Raintree Vacation Club management for us so we could file a complaint and discuss a resolution. We were informed by the Kona Reef staff there were no other available rooms we could move into. "

"We had a mountain view "

"Old facility. Spa broken. Dishes need to be replaced. Staff very nice "

"Everything was perfect "

"My parents and I stayed in room 309 for 3 nights. Overall, we have a great vacation time here. Good: 1) Great location, walking distance to the restaurants and grocery stores. 2) Extraordinary views from the lanai, even better than expected. Although we live in the north-facing room, the side view of the ocean is also great, and the lagoon and mountain give more diversity. 3) Provide everything we need, from a fully equipped kitchen to all of the beach supplies. Great for a family vacation. Several acceptable drawbacks: 1) The check-in process is not really smooth. I know I made the reservation just the night before. But I did not get any check-in instructions. After we arrived, the front office was closed, and we didn't know who to consult. Fortunately, the emergency number works, and a staff member contacted me within 30 minutes to give us the code and let us in. 2) The whole building is a little old, even though it was carefully cleaned; some dust can be seen in the corner. There was a smell when we arrived, and we had to keep the lanai door open for several hours to refresh the air in the room. 3) The living room becomes crowded when I unfold the sofa bed. We have to fold it every morning and unfold it every night. 4) The laundry room opens 8 am-7 pm daily, a little inconvenient for me since I am used to doing laundry at night. "