Find Family Hotels in Hoan Kiem

" good location right outside there's everything you need. Jim was friendly and helpful. stayed just one night as we move on to Sapa and Halong. we also wanted to explore to other parts of Old Quarters. will return to stay here for my trip to Hanoi "

"It was ideally situated although not always easy to navigate back to. However an ideal hotel for the Old Quarter with lots of places to eat within close access. A very walkable area with no concerns about security..The staff were friendly and helpful and I had no concerns about standards in the hotel. The room was cleaned regularly, breakfast was good with adequate choice. I would have liked a room with a balcony : the room I got was fine but with no outlook. I wonder if paying upfront via...

"We had a great stay at Brilliant Hotel and Spa. The staff was fantastic, made us feel at home. Would definitely go back💯"

" This was one of the best vacation experiences we have ever had. Anna and staff had exceptional service. Everyone was super friendly and attentive to all our needs. I will definitely be recommending this hotel to all our friends who want to visit Hanoi."

"The staff at this property is next level! They are friendly, courtesy and don’t forget a thing! I would stay here again for the staff alone, but the location is also perfect. Used the spa twice, great experience. I needed to work for a few hours and once I connected directly vs WiFi, everything was perfect. "

"Awful experience at this hotel. There is extremely loud construction going on next door (to the point of the walls shaking). And this is until 1am, the manager told us after we complained late at night. The facilities are run down and honestly not worth the money. "

"Great location with very helpful staff "

"Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over"

"Easy check in and very friendly staff. The hotel rooms are quite dated and need upgrading, however everything was clean and tidy. There are lot's od restaurants within walking distance and it has a mini mart attached aswell as an ATM."

"L’accueil est incroyable, ils viennent nous ouvrir la porte chaque fois qu’on arrive à l’hôtel et s’informe de notre journée. Ils nous ont aussi aidé avec un souci de transport. "