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Reviews of Hampton Inn & Suites Hood River

2.5 out of 5
Hampton Inn & Suites Hood River
1 Nichols Parkway, Hood River, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1000 reviews" "
Rating 8 - Good. 190 out of 1000 reviews" "
Rating 6 - Okay. 36 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Greg

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay
Stayed 1 night in Mar 2024
Response from General Manager, Rebecca Claussen on May 22, 2024
Thank you for your recent stay, Greg! Appreciate your kind words and hope to host you again!

10/10 Excellent

Chelsea, Amity

Liked: Cleanliness, staff & service, property conditions & facilities
Great pet-friendly stay in Hood River! Loved the convenient location, exceptionally clean room and friendly service (and complimentary dog treats)! We’ll be back.
Stayed 1 night in May 2024
Response from General Manager, Rebecca Claussen on May 22, 2024
Chelsea, thank you for the great review and comments! We always have plenty of treats for visiting dogs (and cats) and excited to be able to see you again in the future!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the revitalized waterfront with breweries, parks and beaches. A clean, reasonably priced hotel for your Hood River adventures.
Stayed 1 night in May 2024
Response from General Manager, Rebecca Claussen on May 22, 2024
Thank you for the kind words and scoring, David! We hope to see you again soon!

6/10 Okay

Patricia

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from General Manager, Rebecca Claussen on May 22, 2024
Thank you for leaving us a review, Patricia. Would love to hear how we can make your stay better. Please reach out to the hotel directly so that we can assist!

10/10 Excellent

Sam

Stayed 1 night in May 2024
Response from General Manager, Rebecca Claussen on May 14, 2024
Thank you, Sam, for your 5/5 ranking. We appreciate your business and hope to see you again soon!

10/10 Excellent

Courtney P.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff
Stayed 2 nights in May 2024
Response from General Manager, Rebecca Claussen on May 14, 2024
Thank you for your kind words and review, Courtney! We look forward to seeing you again the next time you visit Hood River!

10/10 Excellent

Brittany Jackson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and kind; they went above and beyond to give us dish soap to wash our baby bottles and checked on us daily via text. The property was clean and in good condition. The only disappointment was the hot tub was out of order!
Stayed 3 nights in May 2024
Response from General Manager, Rebecca Claussen on May 14, 2024
Thank you, Brittany, for leaving us a review and kind score of 5/5! The hot tub is now back up and running, so hopefully you can enjoy it the next time you are in the area with us again!

10/10 Excellent

Kim, Corpus Christi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - easy access to Columbia River Gorge sites.
Stayed 2 nights in Apr 2024
Response from General Manager, Rebecca Claussen on May 14, 2024
Kim, thank you for the 5/5 rating! We appreciate your business and feedback!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2024
Response from General Manager, Rebecca Claussen on May 14, 2024
Thank you for the kind 5/5 rating and review, Suzanne! We look forward to seeing you again the next time you are in Hood River!

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and friendly staff and clean room. We enjoyed our stay.
Stayed 1 night in Apr 2024
Response from General Manager, Rebecca Claussen on May 14, 2024
Thank you for your kind words and review, Laura! We hope to see you again soon!

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager, Rebecca Claussen on May 14, 2024
Curtis, thank you for the kind 5/5 review!

6/10 Okay

Kit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just OK. Really noisey. Also, after we checked out, they charged my card $28.75 but wouldn't tell me why. Just said, "incidentals" but didn't explain what it was. We literally checked in, went to dinner, came back and went to bed. We did nothing extra, but got charged for some mystery incident.
Stayed 1 night in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you for your feedback and your recent stay, Kit. It looks like there was an incidental hold on your card upon check in and then it was released upon check out. We can explain further if you wish to contact us here at the front desk. We are happy to assist.

10/10 Excellent

Cameron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and room was perfect.
Stayed 1 night in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you for the 5/5 rating, Cameron. So glad that you had a perfect room and friendly staff!

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 2 nights in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you for the 5/5 rating, Lisa! We look forward to seeing you again!

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Caleb, appreciate your 5/5 rating!

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 1 night in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Alexa, thank you for the comment ono our amazing service! The team loves to ready guest's feedback!

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located just off the Interstate so as long as you find the ongoing whooshing of traffic soothing, you'd find it OK. It's only a short jaunt into town on foot, but the pathways are entirely separated from the road so safety was in mind when this relatively new hotel was constructed in the past 10 years or so.
Stayed 2 nights in Mar 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Timothy, thank you for the kind review and 5/5 rating! We look forward to seeing you again!

8/10 Good

Rajashekar

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thanks for leaving feedback, Rajashekar!

10/10 Excellent

ninochska

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great little market. Breakfast is simple. Room are spacious
Stayed 2 nights in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Appreciate your feedback, Ninochska, and the awesome 5/5 rating!

8/10 Good

Sanket

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and spacious and clean. Pillows were very comfortable, mattresses were par. Decent breakfast and sufficient place for the guests to dine in.
Stayed 1 night in Apr 2024
Response from General Manager, Rebecca Claussen on May 14, 2024
Thank you for taking the time to leave us a review, Sanket! We hope to see you again soon!

8/10 Good

Victoria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right by the river and easy walk into downtown Hood River.
Stayed 2 nights in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you for taking the time to leave us a review, Victoria!

10/10 Excellent

Kathy

Traveled with family
Staff was competent and customer focused!
Stayed 1 night in Apr 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you for the kind words regarding our team. They will be delighted by your review, Kathy!

10/10 Excellent

WARNA

Traveled with partner
Great staff. Highly recommend this place.
Stayed 1 night in Mar 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you, Warna, for your review and recommendation!!

10/10 Excellent

Janet

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice on both rivers Hood River And near the Columbia River walking.distamce. our room was very spacious and reasonable price. One bummer the hot tub was down and really wamted to get into the hot tub. Breakfast was.great and the workers kept everything stocked.
Stayed 1 night in Mar 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you for your past stay, Janet. We are as bummed about the hot tub as you! We have parts finally on the way and will get it up again hopefully in May!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was excellent!
Stayed 1 night in Mar 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you for the review from your stay, Robert! We appreciate your business and look forward to seeing you again!

10/10 Excellent

CLAY

Stayed 2 nights in Mar 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thank you for the 5/5 rating, Clay!!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting.
Stayed 1 night in Mar 2024
Response from Rebecca C., AGM on Mar 28, 2024
Thank you for your kind review and 5 out of 5 rating, Peter!

10/10 Excellent

Angela K

Stayed 1 night in Mar 2024
Response from General Manager, Rebecca Claussen on Apr 22, 2024
Thanks for the 5/5 rating, Angela!! We appreciated your stay!

10/10 Excellent

jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, pleasant staff, nice room
Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Mar 22, 2024
Thank you, Jenny for your kind words and 5 star rating!

4/10 Poor

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the loudest hotel I've ever stayed in. It's right next to I-84. Even with earplugs, I could hear every vehicle all night long. On the second night, I asked for a different room and the staff were super helpful. The new room was still loud but at least I could sleep with earplugs. The WiFi is very slow so it's not a great place to work (6Mbs/1.5Mbs). The staff are very nice and helpful. I would never stay here again.
Stayed 2 nights in Feb 2024
Response from Rebecca C., AGM on Mar 7, 2024
Thank you for your review and feedback regarding your stay, Andrew. I am sorry that you experienced some issues with noise. Please reach out to us at the hotel so that we can make things right.

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Jan 2024
Response from Rebecca C., AGM on Mar 7, 2024
Thank you for the 5/5 rating Matthew!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
They are always professional, friendly, and knowleable of the area.
Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Mar 7, 2024
Rick, thank you for your kind words and 5 star review. Our team will be delighted to read this and it will bring joy to their day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay.
Stayed 2 nights in Feb 2024
Response from Rebecca C., AGM on Feb 26, 2024
Michael, thank you for your 5 star rating. So glad to hear you were pleased with your stay. We look forward to seeing you again!

10/10 Excellent

Tim

Traveled with partner, Traveled with pets
It all
Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Feb 26, 2024
Thank you for your 5/5 rating, Tim! We look forward to hosting you again the next time you are in the area.

8/10 Good

Warren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, well maintained property. A little loud from the nearby freeway, but they do provide earplugs and other items to mitigate the noise.
Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Feb 23, 2024
Thank you, Warren, for your kind review and scoring despite the noise. We hope to see you again.

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Feb 23, 2024
Thank you, Brad, for your review!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Feb 23, 2024
Mary, thank you for your 5 star rating. We strive for 5's and the team will be tickled to see this review. We hope to see you again soon.

2/10 Terrible

Max

Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Feb 19, 2024
Thank you for your feedback, Max. Looks like we missed the mark. Please reach out to us at the hotel directly so that we can make things right.

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for one night but it was just what we needed. Im sure we will be back
Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Feb 19, 2024
Thank you, David, for the 5 star rating. We look forward to seeing you again the next time you are in the area.

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Especially Tina
Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Feb 19, 2024
Thank you, Terri, for the 5 star review and the shout out to Tina. She will be thrilled that you enjoyed your stay!

8/10 Good

Edwin

Stayed 1 night in Feb 2024
Response from Rebecca C., AGM on Mar 21, 2024
Thank you for the 4 star rating, Edwin! We hope to see you again soon!

8/10 Good

Debra

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great location if you have a dog or just want to get out on the beach and take a walk wish there was a restaurant on site
Stayed 2 nights in Dec 2023
Response from Rebecca C., AGM on Feb 19, 2024
Thank you, Debra, for your feedback. Glad to hear you enjoyed the location and hope you are able to visit the restaurant that shares our parking lot the next time you are in Hood River.

10/10 Excellent

Heather, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. Hood River is always a win. We'll come again.
Stayed 1 night in Jan 2024
Response from Rebecca C., AGM on Feb 19, 2024
Heather, thank you for the 5 star review. We look forward to seeing you again soon!

10/10 Excellent

Jessica

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great Hampton!
Clean and new Hampton Inn. We had a nice view of the Columbia which was a treat. Staff was great.
Stayed 1 night in Jan 2024
Response from Rebecca C., AGM on Jan 26, 2024
Thank you for your kind words. We strive for 10s and happy we made the mark!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Very clean hotel, looked like fairly new throughout lobby and room. All staff that I talked with were helpful and very friendly.
Stayed 1 night in Dec 2023
Response from Rebecca C., AGM on Jan 26, 2024
Thank you, Kevin, for your recent stay and for the kind 5/5 rating. We are blessed to have a great team that keeps our property looking new at 7 years old! We look forward to your return the next time you are in the area.

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities
William is awesome! Very friendly, accommodating and helpful.
Stayed 1 night in Jan 2024
Response from Rebecca C., AGM on Jan 26, 2024
Thank you, Mallory, for your shout out to William. He will be delighted to see this review! He is a local proud of his town and glad he could share his knowledge with you.

10/10 Excellent

Sherry

Stayed 2 nights in Jan 2024
Response from Rebecca C., AGM on Jan 26, 2024
Sherry, thank you for your 5/5 rating. We look forward to seeing you again the next time you visit Hood River!

2/10 Terrible

Ashley

Stayed 1 night in Dec 2023
Response from Rebecca C., AGM on Jan 7, 2024
Sorry to see we let you down. Please reach out to the managers on property so that we can make things right.

10/10 Excellent

Teresa

Stayed 1 night in Dec 2023
Response from Rebecca C., AGM on Jan 26, 2024
Tara, thank you for you 5/5 rating! We hope to see you again soon!

10/10 Excellent

alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rebecca C., AGM on Jan 7, 2024
Thank you for the 5/5 review!