6/10 - 괜찮아요
HELEN 님, SAN ANTONIO
가족 여행
2025년 11월 8일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The overall hotel is very shabby.. The first room had a nonworking lock on the door. Anyone could get in. When we brought it to the attention of the front desk he asked if we needed a lock…..? YES!
2nd room-when I showered & tried the hairdryer it was broken. I went to the front desk & got another dryer, but when plugged in it smoked & spit out fire! Front desk said it was new! I told him it was a fire hazard. He said he will need time to find another. Never heard back. My daughter bought one at a local store. When we got back that evening the front hotel door wouldn’t open. A guest literally picked it up and moved it sideways to open it. The back door was propped open by a rag so people would come in and out at will.
The room itself was clean so we opted to stay. I would not stay there again.
Not what I’d expected from a Wyndham property.
HELEN
2025년 11월에 1박 숙박함