포레스트 레이크 하워드 호수 근처 호텔 & 숙소 추천

“Lots of spider webs in my room. Updates needed”

“As I was a volunteer at a golf tournament that starts way earlier than your breakfast I was not able to take advantage of having a breakfast. Very disappointing. Other than the noise out of the air conditioning unit my stay was perfect.”

“I think out of all the hotels I've ever stayed at this one is at the top of my list to never return to again. The hotel was extremely dirty, and the staff were rude. I told them my credit card number multiple times for them to charge the incidental fee at check in, and she messed it io every time. Adding 30 mins to my check in process. It got so bad, I had to write it down for her and she refused to give it back until I demanded she I received my information back so she couldn't use it anywhere....

“Our room was ready and clean. Staff provided extra towels for us. The disappointment was that although we were told breakfast was available starting at 6:30 am, there was nothing other than overnight coffee available at 7 am. Using the phone for contact in the common area meant the phone rang multiple times without anyone answering it.”

“There was no prior notice about the sprinkler system being out of commission - I even called about the latest time we could check in and the Front Desk Staff did not advise on this severe safety issue. Then when we arrived our room door was stuck open due to the door malfunctioning without any offer for maintenance to fix it only, “push or pull it closed really hard.” Upon entering the room - which smelled musty and damp - the fridge was dirty and there were two TV’s on the dresser directly in...