“Staff during check-in was very unfriendly. No greeting, no smiling, just a nasty scowl. But she changed our room to the main floor when we requested it. Another staff member (I think from Housekeeping) stood and watched me struggle to get the luggage cart through the door without providing any assistance. Towels were terrible, bath towels were barely bigger than the hand towels and very thin and worn out. Breakfast was good and room was clean. EXTREMELY OVERPRICED for what you get.”
“Staff during check-in was very unfriendly. No greeting, no smiling, just a nasty scowl. But she changed our room to the main floor when we requested it. Another staff member (I think from Housekeeping) stood and watched me struggle to get the luggage cart through the door without providing any assistance. Towels were terrible, bath towels were barely bigger than the hand towels and very thin and worn out. Breakfast was good and room was clean. EXTREMELY OVERPRICED for what you get.”
Kevin