โThe property is new (started Jan 2025) so everything has the 'fresh' character to it.
We stayed here for 8 nights in Aug 2025, in the middle of rain season so everything around was green..the mountain view from the room was pleasing and aesthetic.
The food was great. The entire staff was great in their "eager to please" service. The housekeeping staff were very attentive and always available to help us on short notice. Will surely visit again and recommend others as well..
Keep it up Radisson,...
โLovely place to visit. Specially with kids itโs treat for them. Kids friendly staff and extremely clean. Totally a 5 star experience at Novotel. โ
โRenovation work was going on when we checked in, but we didn't face any inconvenience. The room was clean and the amenities were good. The most amazing thing was the hospitality. I will give 5 stars only for that. I believe it will be a great place to be in when the renovation is complete.โ
โ
The property looks beautiful at first instant especially in pictures and the rooms are quite spacious, which initially gives a good impression.
One of the biggest disappointments is the restaurant. It is poorly maintained with no proper seating, dirty and damp walls, and mop cloths scattered across the floor to cover the wet areas.It also lack basic amnities in room like toothpaste, toothbrush, towels and even the water bottles are not present in room.The room lock is so poor that it can be...
โBreakfast didn't have much options when we received for the 2nd day.
We have paid so much money(around 4 times of the actual cost) through Expedia, and we asked for complimentary breakfast from the day1 which was already in their itinerary.
On the 2nd day, we were not having any towels in our bathroom whole day.
โ
โI like property location. nothing unique other there. on peper commitment for facility is not there...for tv only free channel, Ac not working, room equipment is not on desk... water heater not workingโ
โAlthough I stayed only for one night from 5th to 6th the bathroom concealed water lines was damaged and water went outside the bathroom to the doorway and below the refrigerator.โ
โDecent hotel with minimum facilities. The price did not justify the facilities - the room had a foul smell from moisture. There was no wifi. The staff was good. There was no elevator to go to the 2nd floor with bags.โ