“Here’s a polished and professional version that keeps the complaint strong:
The AC is not working properly in any of the dorms.
When I posted my review, a staff member approached me and said, “No one else is complaining, so why are you complaining?” Is this an appropriate way to speak to a guest who has raised a genuine concern?
This kind of response and behaviour is highly unprofessional and certainly not what I expected from a hostel like yours.
To make matters worse, I was told by a staff...
“Here’s a polished and professional version that keeps the complaint strong:
The AC is not working properly in any of the dorms.
When I posted my review, a staff member approached me and said, “No one else is complaining, so why are you complaining?” Is this an appropriate way to speak to a guest who has raised a genuine concern?
This kind of response and behaviour is highly unprofessional and certainly not what I expected from a hostel like yours.
To make matters worse, I was told by a staff...
Manoj