Ito Vacations & Trips from ₩441,427

Ok for college aged kids. Everything was contactless and we are in our 60’s so…only cleaned room once for 6 day stay. Room was small. It was a bit noisy as we were in the room next to the storage room on ground floor. Other guests noisy and didn’t retire until after 11pm. No staff on duty overnight.

Very clean. close to subways, restaurants, and big shopping mall.

Here's a rewritten version: The staff was excellent and very helpful. One evening, no staff members were on duty, and I couldn't access my room because the keypad had stopped working. I ended up sleeping on the lobby couch, and the staff kindly woke me the next morning to help me get back into my room. They opened the digital keypad and replaced the batteries, which solved the problem completely. The room could have been slightly cleaner, and I had assumed all Japanese toilets came with bidets—I was mistaken about that. Overall though, it was a great value for the price. Thank you!

The location of the hotel is perfect! The room itself is very nice. However, there was never any staff at the front desk. We were emailed a manual on how to use the washing machine, but our machine was different than in the manual, and it was difficult to figure it out. Also, the water in the shower was hard to figure out. There were no instructions on that, and once we figured out how it worked, we never figured out how to get warm water, so we had to shower with cool water the whole time we were there.

This hotel was a beautiful sanctuary in Kyoto. The foyer and lounge were spacious and luxurious, and the generous buffet breakfast and complimentary drinks and snacks in the lounge were a highlight. Our room was smaller than we expected, but everything was impeccably clean, modern and well planned. Highly recommend.