Puerta Del Mar Hotel

Property class: 4.5

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Consider a stay at Puerta Del Mar Hotel and take advantage of a poolside bar, a free daily manager's reception, and a terrace. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Los Molcajetes, offers breakfast, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Suite Junior

1 bedroom, premium bedding, down comforters, in-room safe

Double Suite Junior

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Double Suite Deluxe

1 bedroom, premium bedding, down comforters, in-room safe

Double Suite Deluxe

  • 83 sq m
  • Sleeps 6
  • 2 Twin Beds, 2 Twin Sofa Beds and 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Ixtapa, Puerta Del Mar Hotel is in the city center and near the beach. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Traveling with kids? Consider Magic World Aquapark and Magic World Aquatic Park. Water skiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and horse riding nearby. Visit our Ixtapa travel guide
Map
Paseo De Las Gaviotas y Agua de Correa, Ixtapa, GRO, 40880

What's nearby

  • A sunset over a beach with waves and distant rocky islands.
    El Palmar Beach
    14 min walk - 1.2 km
  • A marina with numerous boats docked, a lighthouse, and a sunset in the background.
    Marina Ixtapa
    9 min drive - 2.3 km
  • Magic World Aquapark
    8 min walk - 0.8 km
  • Magic World Aquatic Park
    10 min walk - 0.9 km
  • Delfiniti
    17 min walk - 1.5 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    22 min drive

Restaurants

  • Casa Morelos Mexican Seafood
    5 min walk
  • Los Mentirosos
    5 min walk
  • La Luna
    2 min walk
  • Señor Frog's
    6 min walk
  • The Generals Sports Bar
    5 min walk

About this property

Puerta Del Mar Hotel

  • Luxury family-friendly hotel in the city center
  • Take advantage of a poolside bar, a free daily manager's reception, and a terrace at Puerta Del Mar Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Los Molcajetes, offers breakfast, lunch, dinner, and garden views. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and an indoor pool, along with a waterslide and pool umbrellas
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
    • A porter/bellhop, tour/ticket assistance, and smoke-free premises
    • A TV in the lobby, an elevator, and a front-desk safe
  • Room features
  • All guestrooms are individually decorated, and include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
  • More amenities include:
    • Childcare services and cribs/infant beds
    • Down comforters and sofa beds
    • Shared bathrooms with in-room sink with showers and free toiletries
    • 21-inch flat-screen TVs with premium channels
    • Private yards, kitchens, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Los Molcajetes

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 6 floors
  • Built in 1991
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 11 2025 to December 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Shuttle services
  • Hot tub
  • Supervised childcare
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 70 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay
  • Breakage deposit: MXN 1000

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 480 per vehicle (one-way)
  • Self parking fee: MXN 100 per stay
  • Crib (infant bed) fee: MXN 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Puerta Del Mar Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. The pool will be unavailable from March 11 2025 to December 31 2025 (dates subject to change).

Is Puerta Del Mar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 100 per stay.

What time is check-in at Puerta Del Mar Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Puerta Del Mar Hotel?

Check-out is at noon.

Does Puerta Del Mar Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 480 per vehicle applies.

Where is Puerta Del Mar Hotel located?

This family-friendly Ixtapa hotel is located near the beach, within a 10-minute walk of El Palmar Beach and Magic World Aquapark. Magic World Aquatic Park and Delfiniti are also within 1 mi (2 km).

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