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Reviews of Suburban Studios Near Camp Lejeune

2 out of 5
Suburban Studios Near Camp Lejeune
1323 Lejeune Blvd, Jacksonville, NC

Reviews

7.2

Good

Rating 10 - Excellent. 208 out of 619 reviews" "
Rating 8 - Good. 163 out of 619 reviews" "
Rating 6 - Okay. 107 out of 619 reviews" "
Rating 4 - Poor. 74 out of 619 reviews" "
Rating 2 - Terrible. 67 out of 619 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The first room I checked into you could see that the door was kicked in previously. No chain or dead bolt on the door. That room has pubic hair on the sheets. And fresh blood stains on the mattress pass that you could see through the sheets. Sheets were dirty. Staff said stained. Either way they were nasty. There was food in the sink. The floor had dirt or something all over it. Then we get moved rooms. The room was so small and not what we originally reserved. We wanted double beds but had to settle for the tiny room with one full size bed. That bed was clean however the shower walls had hair on them. Clearly housekeeping And sanitizing isn’t being done properly. Won’t stay here again.

2/10 Terrible

James David Pitts

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
In town to spend some time with our Marine son. We booked 3 nights and only stayed a few hours. The elevator worked but not properly. It was a very long wait once you pushed the button. That made us nervous. There was a huge stain on the carpet outside our room door as well as further down the hall. The bed slid across the floor when you sat on it. Bed was on a metal spring frame. Kind of a musty odor in the room. The actual room DID NOT in any way reflect the photos we saw online when we booked. We decided to change hotels and the woman at the front desk said she couldn't help us. We wanted her to change our reservation and show that we checked out early and that we were not using the other nights. She said she wasn't allowed to because we booked through Expedia. She did give us the manager's card because the manager wasn't on property. We figured we would have to pay for the first night as per their policy. We were hoping to get refunded for the remaining unused nights. Needless to say we left very disappointed.
Stayed 3 nights in Feb 2024

2/10 Terrible

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hard to take a shower due to placement of the shower head. Almost fell when i put my hand on the towel bar due to it not being attached to the wall properly. "Clean" wash cloth had pubic hairs on it.
Stayed 1 night in Mar 2024

4/10 Poor

Kevin J Perez

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Jayda

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Very good will be staying again
Stayed 5 nights in Feb 2024

8/10 Good

Beatriz

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Staff was attentive and helpful. Area around building was clean. Aside from elevator, that was very slow, all in all it was nice.
Stayed 3 nights in Feb 2024

4/10 Poor

Alexis Shawn, Palmdale

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was poorly cleaned and smelled like stale cigarettes/smoke. It’s listed as having a full kitchenette for long term stays but they provided no dishes, pans or even utensils. You have to buy your own which defeats the whole purpose of having the kitchen. There wasn’t even a blanket on the bed and when I called down, instead or bringing it I had to go fetch it from housekeeping myself. Oh and the elevator door doesn’t work property so you have to sit there for a full minute or more before it closes, with a loud beep, which leaves you wondering if it’s even functional. I’m angry that I got the bait and switch on a site like Expedia.
Stayed 4 nights in Feb 2024

4/10 Poor

Sean

Disliked: Cleanliness, property conditions & facilities
For the price it was ok. But don't expect much. No coffee maker in the room, pots, or pans. I went to the front desk to get one of each mug, plate, fork, etc. but that was after the 1st day.
Stayed 3 nights in Feb 2024

4/10 Poor

amanda

Traveled with group
Disliked: Cleanliness, amenities
Dirt and debris on most surfaces and the floor was sticky. The bed was noisy, uncomfortable and had a thin stained blanket. The elevator was extremely slow and the property smelled like Marijuana.
Stayed 1 night in Feb 2024

10/10 Excellent

Bernardo

Liked: Staff & service, amenities, property conditions & facilities
It was very clean.
Stayed 1 night in Feb 2024

2/10 Terrible

Itzel

Disliked: Cleanliness, property conditions & facilities
When I get to my room the toilet still had pee on the seat, the bed had hair and crumbs under and on top of the covers, half of the outlets didn’t work, and the kitchenette was dirty and greasy. Plus the elevator is so slow I could walk across the building and down the stairs in the time it takes to close and move.
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Great value
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Building
Room door didn’t even lock properly. Hallways smelled like smoke. Floors in elevator was dirty. Room was comfy and clean.
Stayed 3 nights in Jan 2024

6/10 Okay

Aaron

Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Stayed 3 nights in Dec 2023

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Keith

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Lorrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Laura

Stayed 1 night in Sep 2023

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really clean
Stayed 2 nights in Sep 2023

4/10 Poor

Shana

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed on the second floor and the floors were so dirty. Looked like it hadnt been vacuumed in weeks. Then there were 2 children laying in the floor outside my room, just hanging out. Got in the room and the floor was so dirty, my white socks were black on the bottom. It was not a good experience. I ended up leaving and not spending the night it was so gross.
Stayed 1 night in Aug 2023

8/10 Good

Elaina

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Kevin

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like that on top of what I was paying for the room I hate to pay additional for my pets. For what I am paying I could have stayed in Wilmington at a hotel that accepted them and the charge would have been the same. Room is very basic and cable channels are not working. Don’t have the patience or care to loss my mind complaining downstairs because they just state it is corporate and not them. Horrible experience and never choosing this hotel again or Expedia. Wasted money!
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Look elsewhere first.
Front desk staff was kind but that can’t mitigate the in-room condition: white socks became black from walking despite Clorox cleaning. Selected because of bath tube: it didn’t work. So didn’t the hairdryer. For the money, there are better choices.
Stayed 1 night in Aug 2023

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jeremy

Stayed 2 nights in Jul 2023

10/10 Excellent

Jeff

Stayed 1 night in Jul 2023

6/10 Okay

Esmeralda

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

jeffrey

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Marvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

joleen

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was horrible due to me having a pet. It smelled like an ashtray.
Stayed 1 night in May 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Deshaun

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place
Stayed 1 night in Mar 2023

6/10 Okay

Tory

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No frills is exactly what you get!
Decent for workers i.e. construction, electrician, lawn care just needing a no frills day or two inexpensive place to shower and sleep. My advice spend an extra 15 dollars and go someplace else.
Stayed 1 night in Mar 2023

10/10 Excellent

Kya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Great
Stayed 1 night in Mar 2023

4/10 Poor

Samantha

Traveled with partner, Traveled with pets
Disliked: Staff & service
We were moving to another duty with the military so we had our dog with. To start off our stay the first room we got the ac unit made a loud noise when it was on and the box on the door to slide your keep in wouldn’t work. The lady at the front desk when we check in charged out car twice for the pet fee. When I went down the lady in the morning was super nice and looked into the issue. When I went down later that night to see the results of the issue the front desk lady was super rude when she asked for our room number so I told her it. She told us we needed to keep our dog quit and never said anything about the results of my issue I asked about. Only told me rudely that our dog should quit. I ask her what he is doing to be loud because he has been with us the whole time and she said we’ve had noise complaints of him moving around to much. DON’T STAY IN THIS HOTEL IF YOU HAVE A DOG!
Stayed 6 nights in Feb 2023

10/10 Excellent

Kya

Stayed 1 night in Feb 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and it was very close to base
Stayed 2 nights in Feb 2023

2/10 Terrible

Valerie

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They charged $100.00 extra for pets and i had no idea beforehand. Our room was not clean and we had to change rooms.
Stayed 1 night in Feb 2023

4/10 Poor

George

Disliked: Cleanliness, amenities
Good location
Stayed 1 night in Oct 2022

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The third floor hallway and our room had an odor. The elevator floor looked very dirty like it hadn’t been swept or mopped in a while. The third floor hallway had carpet stains everywhere. Our rooms shower had a constant drip, needs attention. Blow dryer in bathroom did not work.
Stayed 1 night in Oct 2022

10/10 Excellent

Tina

Stayed 1 night in Oct 2022

4/10 Poor

Christina

Traveled with family
Disliked: Staff & service
Unhelpful staff
No paper towels or utensils to eat with. Front desk staff not friendly, one time the guys stayed on his phone for the whole time I stood in front of him on speaker in conversation not willing to pause that and help me (customer). Other staff distend and unfriendly. Won’t return to this hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Charles

Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pretty good
Decent for an overnight stay. Comfortable bed. Tv did not work.
Stayed 1 night in Sep 2022

6/10 Okay

James

Stayed 6 nights in Sep 2022

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good location
Stayed 1 night in Sep 2022