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"the front desk staff was great. very friendy, suggest things to see, places to go, places to eat. any questions i had about languge were answered with explanation to help me understand. really a great staff. really nice to stay where you are treated so well. Meuni ramah pisan stafnya, hatur nuhun sadayana. "

"I would not stay in this hotel again. The room was not in good condition. The 1st room I was given to, the bed sheets and bed cover have stains on them. There was sticky liquid on one of the tools on the table. The tea kettle was old and ran down. The table was not cleaned throughly. The AC was not working well. When my mom asked to change to another room because of these reason, she was told that they couldn't do it because they were full. I had to go down to the lobby to complain at the front...

"Next Trip kalo.ke Cilacap saya gak bakal nginep di Hotel ini lagi. Heheh... Karena: 1. Cek in lama, dan banyak gak sesuai request. Malah beberapa dapat kamar smoking. 2. Lokasi tidak dekat dengan pusta kota (keramaian/alun-alun) 3. Saat mau sarapan sempat tidak diperbolehkan, karena dianggap booking room only. (Ada miss di sistem reservasi hotel dengan penyedia aplikasi). Beruntung resepsionisnya memahami dan solutif, ahirnya bisa sarapan."

"The roof in the bathroom was dripping water from the room above mine. They would not move me to another room. The staff did not help with the luggage. The bathroom walls were dirty and yellow. bed and pillows were confortable"

"Almost everything was as expected from the Ad Post in Hotels.com. The utensils and basic cooking materials were not as ready as what the agent told us. The floor and cabinets were a bit dusty. Utensils needed cleaning before we can use them. All the rest were fine and the personnel were polite and accommodating."

"Super friendly staff, nice hotel, great lounge area"