Huge hotel. Expensive retail grounds. Unfriendly biased front desk staff except for select ground staff and housekeeping staff. Payed for breakfast in advance for 3 morning and only got a chance to see what was being served. Was not Muslim friendly Halal food that was served. Mainly meant for the Chinese and Korean guest. 2nd morning there, did even bother to go down for breakfast. Second last day there went down around 9 plus in the morning and was turned away. Reason being there was no available table. Was that a joke?!…First time ever travelling overseas and I hear this from the staff and was asked to come back over an hour later???..And I payed in advance for those days there. Was ripped off by a so called 5 star hotel that ONLY entertains Chinese and their fellow country people. I ended up having 7/11 store bought bread and milk to drink for my breakfast!!. And apologies was none forthcoming except for a token box of macarons. And this is because they made me wait for my room literally after over 8 hours of waiting!!!. So, if you are dark skinned, average looking, do not throw your wealth around to show you some rich person, I fully advice that you do not patronise this hotel when in Jeju. You will be overlooked as in looked down upon and only 1 or two staff will smile, help and greet you. Otherwise you are invisible.