Desk, laptop workspace, blackout drapes, soundproofing

Reviews of Best Western Plus Jeonju Hotel

4 out of 5
Best Western Plus Jeonju Hotel
41 HYEONMU 1 GIL WANSAN GU, Jeonju

Reviews

8.4

Very Good

Rating 10 - Excellent. 179 out of 359 reviews" "
Rating 8 - Good. 112 out of 359 reviews" "
Rating 6 - Okay. 40 out of 359 reviews" "
Rating 4 - Poor. 15 out of 359 reviews" "
Rating 2 - Terrible. 13 out of 359 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

kenneth, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2024
Response from 베스트웨스턴플러스 전주호텔 on May 21, 2024
Hello, this is Best Western Plus Jeonju Hotel. We're truly happy that you seem to have stayed comfortably without inconvenience. We will continue to be a hotel that develops further. Thank you.

8/10 Good

Myong sik

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s okay
Stayed 1 night in May 2024
Response from 베스트웨스턴플러스 전주호텔 on May 13, 2024
Hello, this is Best Western Plus Jeonju Hotel. We're truly happy that you seem to have stayed comfortably without inconvenience. We will continue to be a hotel that develops further. Thank you.

8/10 Good

Myong sik

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from 베스트웨스턴플러스 전주호텔 on May 13, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.더불어 소중한 시간을 내어 리뷰를 작성해 주신 점에 대해 감사의 말씀 전합니다. 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.

10/10 Excellent

Young

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly maintained property allows guests to rest and sleep peacefully. I will revisit every time I come to Jeonju.
Stayed 2 nights in Apr 2024
Response from 베스트웨스턴플러스 전주호텔 on May 7, 2024
Thank you very much for staying at Best Western Plus Jeonju Hotel and taking your precious time to write a review. We are really happy that you had a comfortable stay without any major inconvenience. We will do our best to provide more friendly service in the future. thank you.

6/10 Okay

KWANGJIN

Disliked: Amenities
Stayed 7 nights in Dec 2023
Response from 베스트웨스턴플러스 전주호텔 on Dec 18, 2023
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.더불어 소중한 시간을 내어 리뷰를 작성해 주신 점에 대해 감사의 말씀 전합니다. 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.

4/10 Poor

DONG HYUN

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from 베스트웨스턴플러스 전주호텔 on Dec 18, 2023
고객님 안녕하십니까. 먼저 고객님의 기대에 부응하지 못하여 실망감을 느끼게 해드려 진심으로 사과드립니다.고객님께서 남겨주신 내용은 담당 부서로 전달하여 조속히 개선하여 좋은 서비스로 보답할 수 있도록 하겠습니다.끝으로 저희 베스트웨스턴플러스 전주호텔을 찾아주시고 후기 말씀 남겨주셔서 감사드립니다.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and very clean
Stayed 1 night in Jul 2023
Response from BestWesternPlus on Jul 24, 2023
Thank you very much for staying at Best Western Plus Jeonju Hotel and taking your precious time to write a review. We are really happy that you had a comfortable stay without any major inconvenience. We will do our best to provide more friendly service in the future. thank you.

8/10 Good

Mordechai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Stanley, Potomac

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and good parking facility.
Stayed 1 night in May 2023
Response from Bestwesternplus on Jun 3, 2023
Thank you very much for staying at Best Western Plus Jeonju Hotel and taking your precious time to write a review. We are really happy that you had a comfortable stay without any major inconvenience. We will do our best to provide more friendly service in the future. thank you.

8/10 Good

Jihae

Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and nice. Also I could walk mostly everywhere.
Stayed 1 night in Mar 2023
Response from BestWestern on Apr 2, 2023
Thank you very much for staying at Best Western Plus Jeonju Hotel and taking your precious time to write a review. We are really happy that you had a comfortable stay without any major inconvenience. We will do our best to provide more friendly service in the future. thank you.

4/10 Poor

Yuna, Miami

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When I called to get some towels to my room, was told to come pick it up at the front desk. Considering the high cost of the room, the service and the amenities are seriously lacking. Would not stay here again.
Stayed 5 nights in Feb 2023
Response from BestWestern on Feb 18, 2023
Hello, this is Best Western Plus Jeonju Hotel. We sincerely apologize for not being able to meet your expectations and making you feel disappointed. We will make improvements based on your feedback as soon as possible. Thank you for visiting Best Western Plus Jeonju Hotel and taking your precious time to write a review.

10/10 Excellent

Boram

10/10 Excellent

Changsun

Stayed 1 night in Nov 2022

6/10 Okay

Jae Young

Traveled with partner
Disliked: Amenities, property conditions & facilities
Really good location to access hanok village.
Response from 베스트웨스턴플러스 전주호텔 on Nov 11, 2022
Hello, this is Best Western Plus Jeonju Hotel. We're truly happy that you seem to have stayed comfortably without inconvenience. We will continue to be a hotel that develops further. Thank you.

10/10 Excellent

KooHyoung

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 1 night in Oct 2022
Response from Bestwesternplus Jeonju Hotel on Oct 23, 2022
Hello, this is Best Western Plus Jeonju Hotel. We're truly happy that you seem to have stayed comfortably without inconvenience. We will continue to be a hotel that develops further. Thank you.

10/10 Excellent

Min

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe.
Stayed 1 night in Aug 2022
Response from Bestwesternplus Jeonju Hotel on Aug 8, 2022
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다. 즐겁고 만족한 여행이 되신 것 같아 다행입니다. 앞으로도 편한쉼터, 포근한 잠자리가 되도록 더욱 더 노력하겠습니다. 감사합니다.

10/10 Excellent

LARA ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English-speaking staff made the check in seamless and I was so grateful!
Stayed 2 nights in Jul 2022
Response from Bestwesternplus Jeonju Hotel on Aug 1, 2022
Hello, this is Best Western Plus Jeonju Hotel. We're truly happy that you seem to have stayed comfortably without inconvenience. We will continue to be a hotel that develops further. Thank you.

10/10 Excellent

seungsu

Stayed 1 night in Jul 2022

6/10 Okay

hyusim

Liked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

SongIe

Stayed 1 night in Jun 2022

10/10 Excellent

yongcheol

Stayed 1 night in May 2022

8/10 Good

Seokhee

Stayed 2 nights in May 2022

10/10 Excellent

Seokhee

Stayed 5 nights in May 2022

10/10 Excellent

Joan, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the location was good and the.room was very comfortable!
Stayed 3 nights in Apr 2022
Response from 베스트웨스턴플러스 전주호텔 on Apr 19, 2022
Thank you very much for staying at Best Western Plus Jeonju Hotel and taking your precious time to write a review. We are really happy that you had a comfortable stay without any major inconvenience. We will do our best to provide more friendly service in the future. thank you.

8/10 Good

Seokhee

Stayed 1 night in Apr 2022

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

James G

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a pleasant experience
We arrived on the coldest day of the year (-15 degrees Celsius). We were two hours early, but told to come back later to check in, not because a room wasn't ready, but because it simply wasn't check-in time yet. So we walked around for two hours in the freezing cold until we were allowed to check in. Granted, that's their policy, so fine; but I've never once been turned away like that when arriving at a hotel early, and certainly not on the coldest day of the year. The following morning, we went down to have breakfast in the hotel, only to find the restaurant to be dark and empty. No sign was posted, but apparently there was no breakfast being served that day for reasons unknown and unexplained to us (normally, the hotel staff would have noted something like that during check-in). When we asked the front desk about where we might be able to find breakfast nearby, we were told that nothing was open in the neighborhood. Great! The hotel also had a strange policy of providing only one bath towel every single day, even though there were two people on record staying in our room. So every day we had to call down to request a second bath towel so that we could each have a shower. I would definitely not recommend staying here. There's a Ramada a couple blocks away from the Best Western in Jeonju. I recommend staying there instead.
Stayed 3 nights in Dec 2021

8/10 Good

Anna Kim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor sound-proof. Other than that, it was good overall.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new hotel. Comfortable rooms and fairly quiet. Good location to walk to the Hanok village.
Stayed 1 night in Feb 2021

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
한옥마을까지 가깝고 시설도 좋고 하루지내기에 좋았어요
Stayed 1 night in May 2024
Response from 베스트웨스턴플러스 전주호텔 on May 21, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.

6/10 Okay

Kimiko

Disliked: Property conditions & facilities
扉がかたくて開けるのが大変。 シャワー室が狭い。 朝食ビュッフェが美味しくない。
Stayed 1 night in Apr 2024
Response from 베스트웨스턴플러스 전주호텔 on May 7, 2024
ご期待に添えず、残念な思いをさせてしまったことを心よりお詫び申し上げます。 いただいたご意見をもとに早急に改善してまいります。 ベストウェスタン プラス 全州ホテルをご利用いただき、貴重なお時間を割いてレビューを書いていただきありがとうございます。

8/10 Good

TSUTOMU

Liked: Cleanliness, staff & service, amenities
スタッフの対応がよかった。 市街地から少し遠い。
Stayed 1 night in Apr 2024
Response from 베스트웨스턴플러스 전주호텔 on Apr 30, 2024
おはようございます。 まず、ベストウエスタンプラス全州ホテルをご利用いただき、ご関心をお寄せいただき誠にありがとうございます。貴重な時間をかけてレビューを書いてくださったことに感謝の言葉を伝えます。楽しい思い出だけを持っていただきたいと思い、次にも一緒にいたいと思います。 ありがとうございます。

10/10 Excellent

Changsuk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결한 숙박
주차장이 여유로우면 좋겠습니다. 늦게 체크인했을때 주차자리가 없어서 많이 당황스러웠습니다.
Stayed 1 night in Feb 2024
Response from 베스트웨스턴플러스 전주호텔 on Feb 19, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다.주차 공간 문제로 인해 이용에 불편을 끼쳐드린 점 진심으로 사과드립니다. 주말 또는 연휴기간 호텔 지하 주차장이 만차시엔 안내 직원분들이 제2 주차공간으로 안내를 드리며 최대한 고객님들께서 불편 느끼시지 않도록 노력하고 있습니다. 해당 부분에 대해 유관 부서와 공유하여 더 나은 시설을 제공할 수 있도록 노력하겠습니다.

8/10 Good

MYUNGYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from 베스트웨스턴플러스 전주호텔 on Feb 19, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다.고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.앞으로도 더욱 친절한 서비스를 제공할 수 있도록 노력하겠습니다. 감사합니다.

8/10 Good

SANGCHEOL

Stayed 1 night in Feb 2024
Response from 베스트웨스턴플러스 전주호텔 on Feb 19, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.

8/10 Good

SANGCHEOL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
GOOD.
Stayed 1 night in Feb 2024
Response from 베스트웨스턴플러스 전주호텔 on Feb 19, 2024
Hello, this is Best Western Plus Jeonju Hotel. We're truly happy that you seem to have stayed comfortably without inconvenience. We will continue to be a hotel that develops further. Thank you.

8/10 Good

YEO KWO

Stayed 1 night in Feb 2024
Response from 베스트웨스턴플러스 전주호텔 on Mar 26, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.

8/10 Good

Namseok

Stayed 1 night in Jan 2024
Response from 베스트웨스턴플러스 전주호텔 on Feb 6, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다.고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.앞으로도 더욱 친절한 서비스를 제공할 수 있도록 노력하겠습니다. 감사합니다.

8/10 Good

SEUNGJOON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
적당한 가격에 편안함
Stayed 2 nights in Jan 2024
Response from 베스트웨스턴플러스 전주호텔 on Feb 6, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다. 고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.앞으로도 계속해서 친절한 서비스와 청결한 객실을 제공할 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

kyoungmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 베스트웨스턴플러스 전주호텔 on Jan 30, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.

8/10 Good

Yongin

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from 베스트웨스턴플러스 전주호텔 on Jan 30, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다.즐겁고 만족한 여행이 되신 것 같아 정말 기쁘고 큰 보람이 됩니다.앞으로도 편안한 쉼터, 포근한 잠자리가 되도록 더욱 더 노력하겠습니다. 감사합니다.

10/10 Excellent

Uik

Stayed 1 night in Jan 2024
Response from 베스트웨스턴플러스 전주호텔 on Jan 30, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.더불어 소중한 시간을 내어 리뷰를 작성해 주신 점에 대해 감사의 말씀 전합니다. 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.

10/10 Excellent

EUNJUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 베스트웨스턴플러스 전주호텔 on Jan 30, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다. 고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.앞으로도 계속해서 친절한 서비스와 청결한 객실을 제공할 수 있도록 노력하겠습니다. 감사합니다.

8/10 Good

HYUN HEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost effective & nice hotel
Nice quality considering cost Good location - Close to Hanok village
Stayed 2 nights in Jan 2024
Response from 베스트웨스턴플러스 전주호텔 on Jan 16, 2024
Hello, this is Best Western Plus Jeonju Hotel. We're truly happy that you seem to have stayed comfortably without inconvenience. We will continue to be a hotel that develops further. Thank you.

10/10 Excellent

JI HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 베스트웨스턴플러스 전주호텔 on Jan 23, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다. 고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 진심으로 기쁘고 큰 보람이 됩니다.언제 방문하시더라도 고객님께 편안하고 친절한 숙소로 기억될 수 있도록 늘 최선을 다하겠습니다. 감사합니다.

6/10 Okay

Yong Jun

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from 베스트웨스턴플러스 전주호텔 on Jan 23, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔에 투숙해주시고 소중한 시간을 내어 리뷰 작성해주셔서 진심으로 감사드립니다. 혹여 이용 시 불편한 점 있으시면 프런트에 전화 주시면 최대한 해결해 드리도록 노력하고 있사오니 이용 부탁드립니다.

6/10 Okay

Hyoungho

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from 베스트웨스턴플러스 전주호텔 on Jan 3, 2024
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.더불어 소중한 시간을 내어 리뷰를 작성해 주신 점에 대해 감사의 말씀 전합니다. 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 베스트웨스턴플러스 전주호텔 on Dec 26, 2023
고객님 안녕하십니까. 먼저 베스트웨스턴플러스 전주호텔을 이용해주시고 관심을 가져 주셔서 진심으로 감사드립니다.더불어 소중한 시간을 내어 리뷰를 작성해 주신 점에 대해 감사의 말씀 전합니다. 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.