Worst experience of my life
Had to last minute find alternative accommodation that cost me almost double cos it was so bad that we couldn't stay
Will never ever go there again
Used tissue being cabinet in photo as a cherry on the cake!
Rudi
2025๋ 2์์ 2๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Abiodun ๋, Saskatoon
์ฐ์ธ๊ณผ์ ์ฌํ
2025๋ 1์ 8์ผ
I think it should be updated with the current pictures as the current picture online does not reflect the true picture of the property. I prefer low-income earners rent the place and smoking should not be done in public.
Disappointed in the facilities. Bedframe upholstery was torn furniture wa old and the pool wasnโt clean. Breakfast was good but overall I would not recommend. Did not have water due to construction and hotel did not make that known. Had to leave and get another hotel
Anthony
2024๋ 11์์ 7๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Mel
์ถ์ฅ ์ฌํ
2024๋ 11์ 1์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ
NO hot water, no phone in room, TV didn't work
Mel
2024๋ 10์์ 2๋ฐ ์๋ฐํจ
4/10 - ๋ณ๋ก์์
Ryanne
๋จ์ฒด ์ฌํ
2024๋ 10์ 23์ผ
The staff was friendly and the property looks like it was once gorgeous but it is rundown and needs a facelift. Shower tiles falling off and cutting out feet, mold and mildew in the shower, floors dirty and sheets questionable clean? Wouldnโt book again unless work was done. The area was beautiful and felt safe.
We stayed for one night and it was the worst place on our entire trip. The apartment/suite we got was spacious but everything was dirty and dusty. There were ants crawling around and the place was not cleaned properly. The cushions on the sofas looked like someone just used it. There was hair in the shower and on the bedding along with stains. Outside everything was dusty and it was clear that because it was low season they werenโt maintaining it, in which case they shouldnโt rent it out. For breakfast they didnโt have tea or coffee as the machine was broken. We asked for some napkins to wipe the dust on the chairs and the table and they didnโt have that either. All together it was a terrible experience and the pictures in hotels.com are misleading.
We stayed for one night and it was the worst place on our entire trip. The apartment/suite we got was spacious but everything was dirty and dusty. There were ants crawling around and the place was not cleaned properly. The cushions on the sofas looked like someone just used it. There was hair in the shower and on the bedding along with stains. Outside everything was dusty and it was clear that because it was low season they werenโt maintaining it, in which case they shouldnโt rent it out. For breakfast they didnโt have tea or coffee as the machine was broken. We asked for some napkins to wipe the dust on the chairs and the table and they didnโt have that either. All together it was a terrible experience and the pictures in hotels.com are misleading.
I will like to be contacted regards this hotel, Its the worse place ever to stay. I did not stay in the hotel, the AC not working, the room is dirty. smelling , reception is rude,, I was forced to checked same night. I called the hotel manager to cancel the booking and refund my minye ,
Kรถnnte ein schรถnes Hotel sein, ist aber ungepflegt
Das Hotel kรถnnte schรถn sein. Wir haben uns aber leider รผberhaupt nicht wohl gefรผhlt. Unser Zimmer (Executive-Suite, 2 Schlafzimmer, Gartenblick) war sehr gross und gerรคumig. Aber leider wird nicht gereinigt und auch sonst nicht zu dieser Unterkunft geschaut:
- die Sofas waren so schmudelig, dass sich niemand drauf setzen wollte
- am Boden fanden wir Essensreste von unseren Vorgรคngern
- die Bettlaken waren an den Enden gerissen
- beim Check-in war kurz jemand vor Ort; als wir die Probleme mit dem Zimmer melden wollten, war bereits niemand mehr da
- beim Check-out war ebenfalls niemand vor Ort
- das Morgenessen war extrem dรผrftig (z.B. nur Toast-Brot)
Wir kรถnnen diese Unterkunft definitiv nicht empfehlen und werden auch selber nie mehr hier buchen.
Eigentlich schade, denn von aussen sieht die Unterkunft sehr schรถn aus.
Disappointing. Bed linen not ironed. Duvet hanging out of duvet cover. No blanket provided. When I asked for one, it was damp. White curtains and blinds in bedroom and bathroom were black with dust. Only one towel each provided. Soap container used by many before us. Towel rail broken. No coffee provided, only many packets of sugar. Poolside furniture not clean. Definitely not 4 star!
We enjoyed our stay. Checking in was a breeze.. The pool is refreshing and clean. One staff member refused to help me with carrying a chair. Said her leg is painful... Staff members need to give guests some sort of privacy, they sat and watched us swim and passed comments it was uncomfortable. The room is nice and big. We really enjoyed our stay... Will be returning for sure
Loved our stay here.
We were grateful to be given a free upgrade to the exec suite which was huge and very comfortable.
Staff are very friendly and kind.
The hotel was quiet and peaceful.
Location is good, breakfast was great.
Overall well worth the price in my opinion.
I had a great experience- Staff very friendly and helpful. Breakfast was awesome. Room very clean nad bed extremely comfortable. Very well prized. Will definitely be back.
O Hotel e excelente com quartos super espaรงosos e confortรกveis e vista para uma deliciosa piscina. O staff e muito prestativo e educado e o cafรฉ da manhรฃ muito especial. Recomendo muito este hotel para quem deseja passar uns dias em Joanesburgo!