키스톤 호스텔

“The condition of the hotel was okay. However, the employee's work ability was poor. I reserved a room with two beds in one room. However, the room assigned was one bed in one room. I thought it was a mistake by the staff and checked again, but I was told an absurd excuse that the hotel does not have two beds in one room. With the help of the online reservation manager, Fortunately, I changed rooms. Then, I couldn't rest for over 3 hours. I will never use this hotel or any Hyatt affiliate again.”

“The room was amazing and the staff were very friendly and accommodating. Having said that I only have two issues with the stay. The first was the extra charge for our dogs. They failed to tell us what we would be charged over the phone when we booked the room. We were not expecting that charge and the other concern was the grounds keeper was up blowing leaves early on Saturday morning. I would still give the hotel a 10 out of 10. The location was amazing and literally surrounded by things to do...

“Check in was below average. Did not feel welcomed at all. No eye contact. No greetings. I did not even want to check the lady's name. If someone like that stays in this hotel, your NPS will never make it. However, breakfast was ok. The only thing great was the guy who was cleaning up the tables for the breakfast hours. Hardworking and doing his job the best way possible. I wouldn't want to come back. ”

“Clean”

“Perfect place!!Thank you!!”