Find Hotel with a Concierge in Kigali

"I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can...

"The staff are excellent and food wonderful! "

"The staff are great"

"All staff work very hard to please clients. Wonderful people. We can see a big efforts to please the clients. This is what I really appreciated."

"Do not stay here, total false advertisement. We went to Kigali for a conference and booked this hotel for the week, but This place is defined not a 4 star hotel. The rooms are old, disgusting and very old carpets and curtains, very poor lighting, not flat screen tv’s and barely working to non existent wifi. All of these advertised in their website. My bathroom had no shower curtain, so everytime I showered, the whole thing was flooded, and these are no tube with jets. Finally, my colleague...

"The staff was very welcoming and friendly, I enjoyed the nice room with fridge. There was a gym there too which was great to use. The breakfast had a great variety and the boy running the omelet stand was so good at his job. Only problem was the restaurant in the evening. I ordered soup and waited over 1.5 hours for it... That was not good. "

"This is an older hotel in a very nice neighborhood. It was clean, the bed was comfortable and the breakfast was good. We really appreciated the shuttle ride to the hotel from the airport. Employees were all friendly and helpful. They were somewhat confused with the hotels.com reservation but let us stay anyway. "

"Good comfortable stay. The hotel has a nice location (near embassies, President's office and the UN) but being on the main road is a bit noisy. They can also improve their maintenance. But overall good for the price."

"You lie to us there is no wifi in the room.we cannot order certain food.vath room s not clean well.Those who are working in the serving food and mangement very kind."