킬달턴 체플

저렴하고 위치 좋고 깨끗하고 친절하지만 계단이 없어 너무나 힘들었어요ㅠ 방은 굉장히 작은편이어서 캐리어가 두개면 하나는 침대밑에 보관해야합니다

When I checked in, an older staff member offered me an early check-in, which I appreciated. However, the room she assigned me was an accessible room with almost no view, very little natural light, and no shower curtain. It felt quite dark and uninviting. I asked to change rooms, and although she repeatedly told me the hotel was fully booked, she eventually offered a different room. This new room was noticeably bigger, cleaner, and had some sunlight—much better than the first one. Additionally, she never provided my Expedia VIP perks. It wasn’t until I re-checked in (to move to the new room) that a different concierge finally gave me a free drink coupon. I'm also unsure if all twin rooms are located below the check-in floor (which is on floor 5), but my room felt like it was beneath the hotel or at bridge level. It gave the impression of staying in a basement, which wasn’t enjoyable. Given these experiences, I’m uncertain if I would choose to stay at this hotel again.