Kim Ma, Hanoi hotel rooms at the Pan Pacific Hotels & Resorts

"The warm and professional service of every member of the staff are extraordinary"

"Clean quiet room and fantastic staff. "

"Breakfast super great! Staff was more than awesome!! Jacob and Mr Happy even invited us our best meal! We had the best time! 10 of 10!!"

"Great location, in proximity to lots of local food and sights. Staff were not only friendly and welcoming, but everyone went and above and beyond to make our stay a smooth and relaxing experience. The reception staff, including Angela, Hang, were so kind and helpful."

" The room, staff, location and the breakfast. The staff are exceptional and go out of their way to make the stay comfortable. My little one got sick -‘d I can’t thank the cleaners enough for changing the sheets and for cleaning up our room a few times. The receptionists even took me to the pharmacy to get some medicines. The restaurant guys brought breakfast to our room for my son and wife. The staff did everything that they could. We are so impressed and happy with the hotel. The breakfast was so good and we really enjoyed it. The location is central and easy for shopping and very close to the riverside if you want to go for a walk. Plenty of Cafés and restaurants. There’s are a couple of roti shops quite close to this hotel (2 mins walk) where they sell hot fresh baked super soft buns that one must try. "

"Room was very clean and had a good shower, very handy for the old quarter. Plenty to do all around the hotel, "

"Great hotel with an absolutely amazing spa. The staff was fabulous. "

"The people were so nice and helpful. Absolutely wonderful "

"Beautiful hotel room and view! Awesome bath tub, and rooftop restaurant and breakfast"