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"Close to everything I needed, clean room great staff.. overall a great value for the stay "

"Very friendly staff and clean room. They clearly care lm"

"We really like this place. Kitchen fully equipped, everything is always clean and ready to relax and enjoy time with family and friends. Pleased with proximity to different activities. It is always a pleasure to stay here. "

"The bar was fun."

"The staff was very friendly and the room was clean. It got a little chilly so we used the heat and it got the room comfortable pretty quick. Hung out at the pool and the bar."

"Staff went far and beyond helping my disabled sister with her walker and assisting my disabled sister up the stairs!! That’s awesomeness! Excellent staff! Pay them more or someone will! "

" We were nervous about this booking and honestly would have backed out if we could have. The reservation was non-refundable by the time we investigated reviews, and after reading the reviews so close to our travel date, we just decided to go for it. I’m happy we did. The reviews for this place are definitely unfair. In fact, it’s kinda outrageous because our experience was pretty close to a 5/5! From the moment we arrived, the staff at check-in were friendly, helpful, and professional. They have concierges available to answer questions and make recommendations, and they really do a great job. Shantell at Guest Services was absolutely amazing—super helpful, warm, and went above and beyond. Check-in was easy, payment was straightforward, and we had no issues accessing our unit. We had a renovated room. Yes, the flooring is inexpensive and there were a few spots of chipped paint, but none of that bothered us or was even an issue and certainly nothing that would keep me from staying here again. The unit was spacious, the bathrooms were clean, and the rooms were very nice. The mattresses are standard and basic inexpensive hotel grade but they did the job. The kitchen area was clean and well-stocked with utensils, mugs, plates, and bowls. We used paper goods, but everything you’d need is there. Awesome"

"We stayed on one of the cottages and it was nice. But the main hotel is lovely. Everything is there, you do not have to leave the area if you don't want to or need to. Gift shop, restaurants, activities, lobby sitting area, even things for kids, which we also used as adults. There was even live entertaining one night. Our cottage was within walking distance from the hotel, it offers a certain amount of privacy, got to see some deers so close to our cottage, it was a nice anniversary gift for us. The price was okay; around $1100, we paid half cash and the other with hotels.com gift cards. We stayed October 30th-November 2nd, and seriously thinking about going back again and maybe staying in the main hotel."

"Staff was very friendly and accommodating. The grounds were beautiful"