Konstanz, Baden-Württemberg hotel rooms at the Best Western

"Everything about the hotel was excellent! The staff, the room and location were all great! "

"Hotel clean and friendly. Breakfast was nice but dont really want chicken nuggets and couscous "

"The design of Rioca hotel is so beautiful and inviting. Our room was a nice size, clean and comfortable. The hotel staff was very helpful, Patrick especially. "

"Support on the phone was great since our registration online was not completed. They gave us codes for our rooms. However, the address was confusing because the address does not take you to the "real"entrance. GPS takes you to the back of the building where the 2 doors were closed with no explanation about how to get to rooms. The phone help was promt but could not figure out were we were even with the GPS photo. They were responsive till we were in. Did not help that is a dark street and was raining. One of us went to check around the corner and found the signage on the 3rd floor. Elevator did not work for 2 of the codes, only the main guest code worked for the elevator. Parking is off and down the street, but walking in a dark street and in the rain was absolutelly ridiculous, so we took the chance and parked around the corner. There's no lobby so there was no way to unload the car and let the people be safe or out of the rain.The rooms were clean and nicely decorated, bed was comfortable and shower had good water pressure but drainage was poor on my room. The other 2 rooms were ok. There was no soap or bath mat and there was mold on the corner of the shower, so it looked like the shower was not serviced. Is a decent place for the price, just advise you not to arrive in the dark or with heavy luggage if you have to walk 3 floors to your room or from the parking. If the check in included pictures or specific instructions about how to get to the rooms, I would be helpful."

"Excellent location! Close to everything. Room was clean and very helpful staff."

"Across the river from the old town, 3 minutes away, in a quiet area with underground car parking. Close to everything you could want."

"Historical site with beautiful grounds and interior spaces. Right on the lake with views of harbor and neighborhoods. Rooms are spacious and comfortable. Restaurant was quite good "

"Very decent standard of IHG property, new and modern with all the facilities you'd expect. Staff were friendly and helpful and tried their best at all times. Breakfast can get very hectic and there needs to be a better timed booking system and a system where people don't hang about reading newspapers - that can be done elsewhere (their room for instance!) Water needs to be provided in take-away plastic bottles and not the glass/crown cap style at the moment. A/C control needs much more improvement and the controls work correctly."

"Modern hotel, on the river front with good amenities. Very light and airy. It is a 20 minute or so walk from the old town / railway station which suited me but worth bearing in mind. My room was large and spacious with a partial view of river. Very pleasant dining room, overlooking river where they serve a very good breakfast with huge choice. On top floor there is a spa, relaxing atmosphere - I booked a massage and the therapist was delightful. Reception staff were helpful and cleaning staff accommodated a special request I had. Great place for a few nights in a lovely town, plenty of nature and walking options nearby."