Smile Hotel USJ

Property class: 3

Choose dates to view prices

Reviews

6.8 out of 10
Near Sunway Pyramid Mall, Smile Hotel USJ provides everything you need. Guests can connect to free in-room WiFi.
The current price is ₩14,920
₩21,047 total
includes taxes & fees
Oct 19 - Oct 20

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A compact room with a bed, a desk, and a chair.

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A compact hotel room with a bed, a desk, and a TV mounted on the wall.

Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

A compact hotel room with a bed, a desk with a telephone, and a TV.

Deluxe Room

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a desk lamp, a ceiling fan, and a wall-mounted air conditioner.

Family Room

  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

A modern hotel room with a bed, a desk, and a chair.

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

A compact hotel room with two beds, a desk, a chair, a TV, and a small table.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Subang Jaya is home to Smile Hotel USJ. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Sunway Pyramid Mall and 1 Utama. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Subang Jaya travel guide
Map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610

What's nearby

  • A building with a large, pyramid-shaped roof and a covered entrance area with red lanterns.
    Sunway Pyramid Mall
    4 min drive - 3.4 km
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    26 min drive - 23.4 km
  • Sunway International School Sunway City Kuala Lumpur
    10 min walk - 0.9 km
  • Cilantro Culinary Academy
    2 min drive - 1.6 km
  • Bukit Jalil National Stadium
    13 min drive - 13.2 km

Getting around

  • SS 15
    5 min drive
  • USJ 21 Station
    5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    20 min drive

Restaurants

  • Food Unlimited
    2 min walk
  • K Grill Korean BBQ
    6 min walk
  • MU’SIER FINE MEAT&STEAK
    1 min walk
  • Nasi Kandaq Daun
    2 min walk
  • Oiso Korean Traditional Restaurant & Cafe
    4 min walk

About this property

Smile Hotel USJ

  • Hotel near Sunway Pyramid Mall
  • Smile Hotel USJ provides everything you need. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • An electric car charging station, smoke-free premises, and luggage storage
    • Free newspapers, a front-desk safe, and a 24-hour front desk
    • Guest reviews speak well of the overall condition
  • Room features
  • All guestrooms at Smile Hotel USJ include comforts such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • Coffee/tea makers, daily housekeeping, and desks

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 20.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Smile Hotel USJ pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Smile Hotel USJ?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Smile Hotel USJ on Oct 19, 2026 start from ₩14,920, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Smile Hotel USJ?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Smile Hotel USJ?

Check-out is at noon.

Where is Smile Hotel USJ located?

Situated in Subang Jaya, this hotel is 1.5 mi (2.4 km) from Monash University Malaysia and 2.3 mi (3.7 km) from Sunway Pyramid Mall. Sunway University and INTI International College Subang are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smile Hotel USJ Reviews

6.8

7.4

Cleanliness

7.2

Location

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 39 reviews
Rating 8 - Good. 19 out of 39 reviews
Rating 6 - Okay. 9 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

Reviews

Verified review

10/10 Excellent

Good
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
1. Aircond is not blowing cool air + very noisy 2. Washroom is smelly 3. There was strain on pillow Ambience was great and the smart tv too
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay away!

This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Stayed 4 nights in Aug 2019
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bed bug

Overall OK. But the bed got big. Cannot sleep whole night
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness

Smile! There's a Great Country Bar Next Door

For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Quiet place and room

Basic room with necessary items provided. But there was small roaches running around in the toilet.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced for the service provided

Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near many shops, so it is easy for us to find food and beverages.
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked I requested for a dressing table but there didn’t put it.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and comfartable

Room big, comfartable for family.. Overall good i give 4****
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Nice and clean hotel at a convenient location

I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good budget Hotel

Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Photos look larger than it is, really tiny.

Really small compared to what is pictured. Nothing great, just enough for one night stay. Cannot access Wi-Fi.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Property conditions & facilities
整體可以
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

selesa dan bersih

bagus dan sesuai untuk penginapan berdua sahaja
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Misleading Statements

They told me 24 hours check in but I could not checked in at arrival time and charge me extra amount. And very small room as well.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smile Hotel

Consider quite clean and quiet during the weekends
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Bilik yang bersih dan selesa disamping menyediakan untuk laluan oku
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Booked this hotel on last-minute-basis. A great choice of hotel compared to those hotels opposite of Sunway Pyramid, as over opposite of Sunway Pyramid, there are clubs and pubs which are noisy and not suitable for family stay or for girls. Around Smile Hotel, it's pretty okay, clean and not too noisy, especially during the night
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

budget style stay

room was clean and facilities are in working condition good for a night or few night stay for simple bed and bath. budget style hotel
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

The location is convenient but the room is terrible. The bed is noisy and feel it is collapsing. The room is fUllman of smoking smell and practically no service at all. I don't think i will ever stay there again .
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間很新也清潔

很不錯的住宿環境房間很新很乾淨⋯ 保安做得滿不錯 ⋯ 只是去吉隆坡市區交通會不方便⋯ 附近有很多間大賣場商場吃東西買東西方便 員工是印度人馬拉人 英文不好的朋友用google翻譯也ok
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Wifi 用不到