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"clean comfortable room "

"Les chambres sont très propres et silencieuses. Hôtel très bien situé."

"All staff were different every time. But they were all nice. Bonus is you can enjoy your trip here after hours and have your meals and your drinks inside. Be respectful and all is good. Can even smoke outside building but put butts into the Seymour lamp"

"The place was for sleeping so you can enjoy the day around town. The staff was exceptional and helpful and too tall for their own good. English was satisfactory if you don’t speak Japanese. "

"The main areas (lobby, hallways, restaurants) were nice enough and clean however our room was not at all what we would have expected for $400/night CAD. The entire hotel was dated and is in need of updating but our room was particularly in bad shape. The air conditioning didn’t work well and we had little control over it. The furniture was all old and worn, not something you would expect for a “nicer hotel chain”. The bathroom had mould and had a terrible sewer smell. It was so bad that we could hardly stand to use it. We had to keep the bathroom door closed at all times so we didn’t have to have a stinky room. When we asked to change rooms they said they had no other rooms available and that they were full. We really had no choice but to stay as we had to pay upon check in and prior to seeing the room. It seemed odd as we saw very few other guests or what you would expect for not having any other rooms available? The front desk staff were polite but English was a bit of a struggle. I would not recommend this hotel, I am certain there are far better choices if staying in Kamakura."

"very good experience"

"Right in the middle easy and walkable to attractions"

"Perfect"

"The staff was very nice and very respectful. The room was ok, when I asked them to clean initially they didn’t take the trash. The second time I asked them to clean they didn’t take the trash. I noticed that when they clean they don’t actually clean they just replace amenities and make the bed. The bathroom was utterly disgusting, it was completely overrun with mold and mildew. The washers washed well but they did not try well at all, my clothes always came out wet. I did not try to breakfast, there were nice shops nearby."