“These photos look like they are AI generated and they look nothing like the actual property. I booked this place last minute and no one came to check us in. Rang the bell. Dogs barking. No one. I disputed this charge on Expedia unsuccessfully. Do not waste your money on this terrible hotel that looks nothing at all like these photos.”
“Overall, we had a very pleasant stay at the AC Hotel San José Belén. The aesthetic of the property is beautiful, modern, and inviting, and the hotel itself has a great atmosphere. One of the biggest highlights was the staff, who were incredibly friendly, helpful, and knowledgeable throughout our stay. Every interaction we had with the team was positive, and they truly made us feel welcomed.
Unfortunately, the one area that fell significantly short was housekeeping. Upon arrival, there was a...