“Well-located, clean establishment, but very impersonal.
A deactivated key card issue left someone without a room in the middle of the night, with no one to contact to resolve it.”
“Top.
Personnel sachant parler français, chambre spacieuse, bon pour un point d’étape. Seul hic, il y avait un cafard sur un mur de notre chambre a notre arrivée. Sinon c'était top.”
“Lovely venue, beautiful views, large and lovely rooms and terrace, great staff- so helpful and friendly. Good food, nice swimming pool and many places to relax - inside and out.”
“Chose Masia Can Canyes & Spa for a trip through the Cava region with my senior parents. A little mother-daughter-father getaway. What drew me was how beautiful the property looked online, plus the pool and jacuzzi, which I knew would give my parents a relaxing, low-mobility way to enjoy the stay. The reality exceeded what I expected.
It's a family-run property, and the family's warmth is what really made the stay. With just eight rooms, it has an intimate feel, and everyone staying there seemed...
“The hotel was clean and comfortable. There were a few downsides. Reception is only present a few hours a day. That means there is no one to explain the out of hours (which is most of the day) process. There was always someone helpful on the phone but that's not always what you need. (Check the note in the envelope on arrival!) Air con didn't work in my room so it was very hot overnight, and as there was no on site reception I just put up with it. There is so little accommodation in Vilanova I'd...
“No warning at all and we arrived when the road outside is 100% inaccessible, due to a road closure. We parked 2km away and walked to explain we had two b very large heavy suitcases but the person in reception was rude and unhelpful. He said if there was no parking nearby he could arrange a car park 1.5km but charge €50 for the privilege… we decided to abandon the stay, as a whole road being dug up outside is really something you should be told of in advance and be given an option to get a...
“Staff were super friendly and helpful, room was clean and comfortable. Breakfast was very nice with fresh foods and juices. We had a very pleasant stay. Thank you.”
“Todo muy bien, lo único el olor a tabaco, algunas personas obviamente fuman en las habitaciones aunque está prohibido. No es culpa del hotel porsuouesto pero deberían recitdar a las personas al hacer el check in que está totalmente prohibido fumar en las habitaciones.”
“엘레베이터도 안되어 무거운 캐리어를 들고 4층까지 계단으로 올라갑니다. 숙소 방음도 안돼서 옆방소리, 윗방소리 다 들리니 잠도 제대로 못잤습니다.
또한 복도불 및 계단 불도 기본으론 꺼져있어서 어두침침한 상태.. 방의 컨디션은 오래된 느낌으로 기분좋은 상태는 아닙니다. 또한 Staff는 10시면 퇴근, 아침에도 없어서 문의할 수도 없습니다. 조식은 그나마... 먹을만 했습니다.”