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Top Lake Victoria Serena Golf Resort & Spa Hotel Reviews
Nican Resort Hotel
2/10 Terrible
"One of the worst hotel experiences I have ever had and I strongly advise against booking this property.
The hygiene standards are extremely poor and far below acceptable levels. The bathrooms are not only poorly designed but potentially hazardous due to the awkward and unsafe alignment of the sink and toilet seat.
Customer service is shockingly unprofessional and disorganized. I was granted an extra hour after checkout to pack, only for the manager to later call and dismiss the arrangement, saying, “Whatever you were told was wrong because the lady is new.” When I asked for clarification, I was told there had been confusion about my checkout time, a clear sign of poor internal communication and management incompetence.
The entire experience reflected a lack of coherence, accountability, and respect for guests. There is evident misalignment between management and staff, leading to unnecessary stress and frustration.
Until major improvements are made in hygiene, safety, customer service, and management professionalism, I would strongly discourage anyone from staying in Nican."
Lake Victoria Serena Golf Resort & Spa
10/10 Excellent
"Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!"
Hotel 256 Kampala
2/10 Terrible
"This property doesn't exist!!!.Stole my money,lied Agoda is doing nothing can get a response.Very angry at entire situation Ian."
Kitiko Residence Hotel
10/10 Excellent
"Please is great. Stuff very nice.
If you eat at the hotel, make sure you pay in Uganda chilis.
If paid in USD make sure the bills are new.
The don't accept AMEX"
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Frequently asked questions
What's the area like around Lake Victoria Serena Golf Resort & Spa?
Lake Victoria Serena Golf Resort & Spa is located in Kampala. Travelers like the surrounding area for its gardens. If you're looking for a convenient place to stay, check out the 20 hotels and other accommodations you'll find within a mile.
What's the best hotel to stay near Lake Victoria Serena Golf Resort & Spa?
Adjacent to Lake Victoria Serena Golf Resort & Spa, Lake Victoria Serena Golf Resort & Spa is one of the top choices for your stay based on our traveler data, and this resort offers 2 outdoor pools and a full-service spa. Other good options close by include Rosa Negra Kampala and Shine Resort Hotel.
How many hotels should I expect to find close to Lake Victoria Serena Golf Resort & Spa?
Expedia has 20 hotels and other accommodations within a mile from Lake Victoria Serena Golf Resort & Spa.
If I need to cancel the hotel reservation for my stay near Lake Victoria Serena Golf Resort & Spa, will I receive a refund?
Yes! Most hotel reservations are refundable provided that you cancel prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of your check-in date. If you booked a non-refundable reservation, it might still be possible to cancel it and be given a refund within a 24-hour period of your booking. Add dates, click "Search", then you can use the "fully refundable" filter to view the best deals available near Lake Victoria Serena Golf Resort & Spa.
Where can I learn more about changing or cancelling my trip in the area near Lake Victoria Serena Golf Resort & Spa?
To find more details about picking new dates or cancelling your stay near Lake Victoria Serena Golf Resort & Spa, head over to our customer service page.