Find hotels near Las Viudas Beach, Cabo San Lucas from ₩178,076

"Run down, needs a facelift"

"We were welcomed at the property beautifully. There were drinks available, the check in was smooth and although our ocean view room had 2 giant palm trees blocking the view of the ocean (a little sneaky)— the room was spotless and clean. Now, before I came I did write to them to ask for their help setting up some special things for my sisters birthday. I wrote twice and received no response. Here is what was great: 1) one of the concierges (I wished I remembered her name- maybeMaya? ) was Amazing!! She set us up with a great whale watching tour, made a couple of calls for me, was super professional and delightful… 2) they had a nice bar pool 3) housekeeping staff are amazing. Our room was always cleaned flawlessly and they were super polite and kind. Here is what wasn’t: 1) I asked the concierge to help me find a hairdresser to get my hair done. I asked him for prices and he gave me a range. I was very clear that I My sister and I went to the hairdresser to get our hair one. They did a fine job but the bill came and it was $800. The owner sneaked off and left her receptionist to manage telling us the news. Now shame on me- I should have confirmed pricing when I went in. But when I knew the top of the range- it was inside my budget (it was going to be at the most 250 each) —- when I went to complain at the concierge- he was totally useless. Didn't do anything to help, didnt offer anything to make up for it- and the manager never called me as I requested. . "

"Excellent stay, altogether. The staff was amazing…Just had a little issue with the tub working in terms of the drain, which never was really rectified."

"The property was beautiful. We did not do the all inclusive option and enjoyed having a small kitchen."

"Pools clean and staff our great, however no beach access. All inclusive is not exactly all inclusive they have a premium upgrade for sale when you arrive. Beautiful views and landscaping is the best I have seen at a resort. Rooms a bit dated but nice, also no night life but will shuttle you for free to downtown."

"Gorgeous property, nice amenities, good food, great entertainment. But they lost us at the service!!! Everyone is micromanaged by management and very strict on your consumption. It’s as if they didn’t even want you to have a drink or order food. My husband and I were there with our 2 kids and a simple order of 2 room service pizzas mode them was questioned, “why 2, how many people in your room……”. I’m confused why this is a question to be asked when I’m in a room for 4 and have paid a pretty penny to enjoy myself “all inclusively”. Hardly any of the staff were friendly or happy to serve you, you seemed like a major inconvenience to them any time you ordered more than one thing. We weren’t there to over indulge, but please, let us enjoy ourselves without feeling like we’re being monitored or rationed. Very odd “all-inclusive” experience. They need a better system. I don’t know if it is because there is time share guests there without wristbands or what. But it fostered a very uninviting experience for such a gorgeous resort. Surely there is a better way to serve your guests, And be less judgemental when doing so. We still managed to enjoy ourselves and had nice time once we got over the fact that we weren’t going to be greeted by service staff with a smile or encouraged to order ANY food or drinks. You need to order what you want when you want and not be offended by the judgement. We will not be back unless the system changes. A shame because this place is beautiful. "

"Our room overlooked the stunning view of the ocean. "

"We love the ocean view and the breakfast was a nice touch."

"Everything was nice "