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Beausite Park Hotel & Spa

4.5 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for Beausite Park Hotel & Spa

Exterior
Indoor pool, outdoor pool, sun loungers
Single Room, Balcony, Mountain View (Jungfrau) | 1 bedroom, minibar, in-room safe, individually decorated
Breakfast and dinner served
Junior Suite, Balcony, Mountain View (Jungfrau) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Pool
  • Gym
The current price is ₩647,718
₩690,483 total
includes taxes & fees
Sep 14 - Sep 15

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, Balcony, Mountain View (Jungfrau)

1 bedroom, minibar, in-room safe, individually decorated

Suite, Balcony, Mountain View (Jungfrau)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Deep soaking bathtub
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room, Balcony, Mountain View (Jungfrau)

Deluxe Family Room, Balcony, Mountain View (Jungfrau) | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Family Room, Balcony, Mountain View (Jungfrau)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Hair dryer
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 5 Twin Beds

View all photos for Family Double Room

Family Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Family Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • Sleeps 4
  • 1 King Bed

View all photos for Suite without Balcony (Forest view, located at the rear of the Hotel)

Suite without Balcony (Forest view, located at the rear of the Hotel) | 1 bedroom, minibar, in-room safe, individually decorated

Suite without Balcony (Forest view, located at the rear of the Hotel)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Hair dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Double Room, Balcony, Mountain View (Jungfrau)

Double Room, Balcony, Mountain View (Jungfrau) | Bathroom | Combined shower/tub, deep soaking tub, hair dryer, bathrobes

Double Room, Balcony, Mountain View (Jungfrau)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Hair dryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 4 Bedrooms, Balcony, Mountain View (Jungfrau)

Apartment, 4 Bedrooms, Balcony, Mountain View (Jungfrau) | 1 bedroom, minibar, in-room safe, individually decorated

Apartment, 4 Bedrooms, Balcony, Mountain View (Jungfrau)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
  • 150 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 Double Beds and 1 Twin Bed

View all photos for Standard Double Room (Forrest view, located at the rear of the hotel)

Standard Double Room (Forrest view, located at the rear of the hotel) | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room (Forrest view, located at the rear of the hotel)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Balcony, Mountain View (Jungfrau)

Single Room, Balcony, Mountain View (Jungfrau) | 1 bedroom, minibar, in-room safe, individually decorated

Single Room, Balcony, Mountain View (Jungfrau)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Hair dryer
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room without balcony (Forest view, located at the rear of the Hotel)

Family Room without balcony (Forest view, located at the rear of the Hotel) | 1 bedroom, minibar, in-room safe, individually decorated

Family Room without balcony (Forest view, located at the rear of the Hotel)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Hair dryer
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

View all photos for Junior Suite, Balcony, Mountain View (Jungfrau)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, Balcony, Mountain View (Jungfrau)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony, Mountain View (Jungfrau)

1 bedroom, minibar, in-room safe, individually decorated

Family Room, Balcony, Mountain View (Jungfrau)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

View all photos for Four-Bedroom Apartment

1 bedroom, minibar, in-room safe, individually decorated

Four-Bedroom Apartment

  • Sleeps 6

View all photos for Family Double Room

1 bedroom, minibar, in-room safe, individually decorated

Family Double Room

  • Sleeps 4

View all photos for Double Room, Balcony, Mountain View (Jungfrau)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Balcony, Mountain View (Jungfrau)

  • Sleeps 2

View all photos for Family Suite With Forrest View

1 bedroom, minibar, in-room safe, individually decorated

Family Suite With Forrest View

  • Sleeps 5

View all photos for Deluxe Family Room, Balcony, Mountain View (Jungfrau)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Family Room, Balcony, Mountain View (Jungfrau)

  • Sleeps 4

View all photos for Family Room With Jungfrau View And Balcony

1 bedroom, minibar, in-room safe, individually decorated

Family Room With Jungfrau View And Balcony

  • Sleeps 4

View all photos for Standard Double Room (Forrest View, Located At The Rear Of The Hotel)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room (Forrest View, Located At The Rear Of The Hotel)

  • Sleeps 2

View all photos for Family Room Without Balcony (Forest View, Located At The Rear Of The Hotel)

1 bedroom, minibar, in-room safe, individually decorated

Family Room Without Balcony (Forest View, Located At The Rear Of The Hotel)

  • Sleeps 4

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About the neighborhood

Located in Lauterbrunnen, Beausite Park Hotel & Spa is in a rural area and near a train station. Mystery Rooms and First Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Eiger and Jungfraujoch. Traveling with kids? Consider Mini Golf Wengen and Sportzentrum Grindelwald. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the ice skating and snowshoeing.
Visit our Lauterbrunnen travel guideOpens in a new window
Map
Wengi, Lauterbrunnen, BE, 3823

What's nearby

  • Mannlichen Mountain - 1 min walk - 0.0 km
  • Wengen LWM - 1 min walk - 0.0 km
  • Grindelwald - Wengen Ski Area - 1 min walk - 0.0 km
  • Mini Golf Wengen - 3 min walk - 0.3 km
  • Wengen-Mannlichen Cable Car - 5 min walk - 0.4 km

Getting around

  • Wengen Station - 7 min walk
  • Bern (BRN-Belp) - 97 min drive

Restaurants

  • ‪Hotel Schützen - ‬72 min drive
  • ‪Hotel Oberland - ‬72 min drive
  • ‪BASE Cafe - ‬72 min drive
  • ‪Berghaus Männlichen - ‬39 min drive
  • ‪Food Point - ‬72 min drive

About this property

Beausite Park Hotel & Spa

Luxury family-friendly hotel in the mountains
Take advantage of free English breakfast, a terrace, and a garden at Beausite Park Hotel & Spa. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Indulge in a body scrub, a facial, and a body treatment at Jungfrau Spa, the onsite spa. The on-site restaurant, Panorama, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free train station pick-up, tour/ticket assistance, and laundry services
  • A front-desk safe, smoke-free premises, and multilingual staff
  • Luggage storage, an elevator, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as bathrobes, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Deep soaking tubs and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Panorama
  • Rondo

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 5 floors
  • Built in 1908
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Beausite
Beausite Park
Beausite Park Hotel
Beausite Park Hotel Wengen
Beausite Park Wengen
Park Hotel Beausite
Hotel Beausite Park
Beausite Park Hotel Lauterbrunnen
Beausite Park Lauterbrunnen
Beausite Park Hotel
Beausite Park Hotel Spa
Beausite Park & Lauterbrunnen
Beausite Park Hotel & Spa Hotel
Beausite Park Hotel & Spa Lauterbrunnen
Beausite Park Hotel & Spa Hotel Lauterbrunnen

Frequently asked questions

Does Beausite Park Hotel & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Beausite Park Hotel & Spa?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at Beausite Park Hotel & Spa on Sep 14, 2025 start from ₩647,718, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beausite Park Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking at Beausite Park Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Beausite Park Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

What time is check-out at Beausite Park Hotel & Spa?

Check-out is at 11 AM.

Where is Beausite Park Hotel & Spa located?

Located in the mountains, this Lauterbrunnen hotel offers ski-in/ski-out access and is within a 5-minute walk of Mannlichen Mountain, Grindelwald - Wengen Ski Area, and Wengen LWM. Ski Lift Wengen - Mannlichen and Wengen-Mannlichen Cable Car are also within 5 minutes. Wengen Station is 7 minutes by foot.

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Beausite Park Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 141 reviews
Rating 8 - Good. 20 out of 141 reviews
Rating 6 - Okay. 3 out of 141 reviews
Rating 4 - Poor. 2 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

lubna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel at the top of wengen, very clean and serene and would never stay anywhere else but here. Food was impeccable, and would reccomend staying here for your wengen, lauterbrunnen, area trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great location, wonderful boutique hotel in the countryside. I recommend the 5th floor suites with the Mountain View.
Stayed 2 nights in Jun 2025

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful front desk staff, be aware there is no AC in rooms so plan travel dates accordingly
View from balcony
Stayed 4 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in Wagner. It is at the top of a hill overlooking the little town. Is is a short walk from the train station, but the hotel will send a driver if you ask. Everyone at the front desk were very helpful and friendly and the food at the restaurant was delicious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jayeeta

Liked: Cleanliness, staff & service, property conditions & facilities
This was the most beautiful hotel high up on the hill overlooking Wengen. Beautiful breathtaking views of the mountaintops, delicious breakfast every morning, grounds grounds and great amenities (pool, spa, slippers).
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view, accommodating staff, super comfortable bed!
Stayed 1 night in May 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our balcony view of Jungfrau was breathtaking…the scenery was continually changing. Staff is very accommodating. Lovely hotel and magnificent town.
Stayed 5 nights in Sep 2024

10/10 Excellent

Frederick

Liked: Staff & service, property conditions & facilities
Great views
Stayed 3 nights in Jul 2024

10/10 Excellent

MENG

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Quiet and awesome view.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific Staff! Great pool and spa for hotel size, relly good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent stay. Tremendous views from the room Rooms beds and bathroom were very comfortable and well equipped. Breakfasts were very good and plentiful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Nazish

Liked: Amenities
Courteous and friendly staff. Loved the Wengen area, great experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful September Stay

Excellent hotel, the staff were friendly and incredibly committed to making our stay nice. Overall good condition, only minor nitpick was that one of the two mattresses were not the most comfortable and probably in need of updating.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yaowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were fantastic and warm, this property is perfect for a quiet relaxing stay in Wengen. We really appreciated the hospitality and convenience between Wengen station and the lobby area. Hope to be back next time!
Stayed 2 nights in May 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, room comfort
Took spur of moment trip to Wegan
Stayed 1 night in May 2024

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Everything g about this hotel is amazing. The staff are unbelievably helpful and friendly. They all remember our names and are so helpful! We will definitely be back!
Stayed 1 night in Aug 2022

10/10 Excellent

Syed Monir

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful

4/10 Poor

charles

Disliked: Property conditions & facilities
Claims to be a ski in and ski out property. That is misleading. The main ski slope runs some distance away from the hotel and to get to or from the hotel you need traverse via various roads several hundred metres. The property is dated and requires updating, particularly given the high price point (approx 500 CHF per night). On the positive, the staff were generally friendly.
Stayed 9 nights in Dec 2024

8/10 Good

ALICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but could be better

The transfer service between train station and hotel was superb. The view was fantastic and facilities were good. Breakfast was good but varieties were average. Enjoyed in the small pool with warm water prior breakfast. Price at the high side, expect to have more against the price paid.
Stayed 1 night in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pascal and his team at the hotel were fantastic. Always attentive. Always friendly. Always helpful and knowledgeable. Our room was perfect. The scenery was breathtaking. We will definitely come back here if our travels bring us back to the Jungfrau region.
Stayed 3 nights in Jul 2022

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
I wish their shuttle was available little longer hours in evening for local transportation or had contracted rates for taxi. Their website said room was only 107 Sq feet, so I was a bit worried but actually room was almost 270 sq feet. They should correct it, then they will get more customers.
Stayed 1 night in Jun 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Terrific service. Very nice rooms. Only difficulty was finding it. Booked the place to be near Grindelwald. Only 10 km away. As the crow flies. Getting there from Grindelwald involves driving to Lauterbrennen and taking a train to Wengen. None of which is explained on the Orbitz site. And Google maps tries to route you there on mountain roads that terminate a few Kms from the town, on the wrong side of the mountain. But a beautiful stay once we figured out how to get there
Stayed 2 nights in Sep 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautifully situated and well worth the uphill walk to reach it. I truly couldn’t stop looking at the lush green landscape and alps. It looked like a painting. The staff are all top notch. There are many amenities and I had a wonderful massage by Ramona(I think). The buffet breakfast was fantastic and included eggs/omelettes to order. The only 1 complaint was that the fridge in our room smelled really bad. We mentioned this twice to the front desk. They said they had it cleaned which I believed but the stench was still apparent. We should have been more forceful and requested a replacement fridge. The odor was so bad that it permeated the bed area as well as the sitting area. I highly recommend this property.
Stayed 3 nights in Jun 2023

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check in and concierge were all wonderful. The view was breathtaking. Unfortunately the restaurant needs some improving. We were very perplexed about the level of attentiveness and service. At dinner everyone was running in different directions, never asking the tables if they needed anything. The strange thing was that there were only a handful of tables with guests seated. We could not figure out an explanation for the running in circles. The next morning was a new experience. Staff was attentive and food was timely. We have no idea what happened the night before. It was bizarre.l and very disappointing aa we only had one night in Switzerland. Overall, you couldnt have asked for a more spectacular setting! I hope to return.
Stayed 1 night in Jun 2023