“We had a great experience. The staff were very helpful and professional. House keeping cleaned daily, breakfast was good. Overall I will give them a 9.”
“Excellent!!! I would visit Ziba Resort again in a heart beat. Neat and very friendly staff who are ready to help. We loved our stay so much we wanted to extend, unfortunately they were fully booked. Don’t think twice. Book now and enjoy.”
“The staff were friendly, helpful, and courteous. When something was wrong staff members responded fast to my needs. Moses was very kind and helpful. The hotel has good cleaners as well. However, breakfast was not so good as expected (buffet style dishes appear in the restaurant area, but it’s just for presentation).”
“The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done.
I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel.
I...
“Das Essen war gut, das Personal auch sehr nett un professionell. Aber es gab viele Mangel im Zimmer. Mir wurde zweimal das Zimmer getauscht, weil es irgendwie immer Probleme gab.”