Hotel River Poliforum

Property class: 2.5

Choose dates to view prices

Located close to Plaza del Zapato Commercial Center and Bicentennial Theatre, Hotel River Poliforum provides a terrace, laundry facilities, and a gym. Be sure to enjoy a meal at NORI MAIZ, the on-site restaurant. Free in-room WiFi and a business center are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Room, 1 King Bed

A bedroom with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two single beds, a ceiling fan, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a bedside table with a vase of flowers, and a red chair.

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room

In-room safe, desk, WiFi (free), bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

A hotel room with a large bed, a desk with a chair, a wardrobe, and a wall-mounted air conditioner.

Executive Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Budget Twin Room

A hotel room with a desk, two beds, a TV, and a green wall.

Budget Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room, 1 King Bed

A hotel room with a bed, a nightstand with a phone, and a stone floor.

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

A hotel room with a bed, a bedside table with a phone, a red headboard, a ceiling fan, and a framed picture on the wall.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

A hotel room with a large bed, a nightstand with a vase of flowers, a framed photo collage on the wall, and a wardrobe with a hanging rack.

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Zona Piel, a neighborhood in León, Hotel River Poliforum is in a shopping district and near the airport. Bicentennial Theatre and Explora Science Center are cultural highlights, and travelers looking to shop may want to visit Plaza del Zapato Commercial Center. Check out an event or a game at León Stadium, and consider making time for Aquarium Bajio, a top attraction not to be missed. Visit our León travel guide
Map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266

What's nearby

  • A modern architectural building with a large overhang and a reflective pool in front.
    Bicentennial Theatre
    9 min walk - 0.8 km
  • Plaza Piel
    2 min walk - 0.2 km
  • Plaza del Zapato Commercial Center
    3 min walk - 0.3 km
  • León Stadium
    14 min walk - 1.2 km
  • Poliforum León Convention and Exhibition Center
    17 min walk - 1.5 km

Getting around

  • Bajío Intl. Airport (BJX)
    34 min drive

Restaurants

  • Tacos de Guisado El Matador
    5 min walk
  • McDonald's
    4 min walk
  • El Gaucho Tradicional
    3 min walk
  • Restaurante Miramar
    6 min walk
  • The Italian Coffee Company
    4 min walk

About this property

Hotel River Poliforum

  • Hotel near Plaza del Zapato Commercial Center
  • Located close to Bicentennial Theatre and León Stadium, Hotel River Poliforum provides a terrace, laundry facilities, and a gym. Be sure to enjoy a meal at NORI MAIZ, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
  • Other perks include:
    • Airport drop-off service (surcharge), multilingual staff, and smoke-free premises
    • A TV in the lobby, luggage storage, and a front-desk safe
    • An elevator, a ballroom, and 1 meeting room
  • Room features
  • All 107 rooms boast comforts such as free WiFi and safes.
  • Other amenities include:
    • Showers and free toiletries
    • 32-inch TVs with cable channels
    • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 1:00 PM at scheduled times and on request

Food and drink

  • A restaurant

Restaurants on site

  • NORI MAIZ

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel River Poliforum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel River Poliforum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel River Poliforum?

Check-out is at noon.

Does Hotel River Poliforum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7 AM–1 PM on request. A fee of MXN 350 per person applies.

Where is Hotel River Poliforum located?

Located in Zona Piel, this hotel is within a 15-minute walk of Plaza del Zapato Commercial Center, Bicentennial Theatre, and León Stadium. Poliforum León Convention and Exhibition Center and Explora Science Center are also within 1 mi (2 km).

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Reviews

Hotel River Poliforum Reviews

7.6

Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 126 out of 375 reviews
Rating 8 - Good. 128 out of 375 reviews
Rating 6 - Okay. 60 out of 375 reviews
Rating 4 - Poor. 28 out of 375 reviews
Rating 2 - Terrible. 33 out of 375 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This Hotel has good Parking system. So when there is big event in Stadium area. it's very convinient because it is just 15 min. walk.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities
Mucho ruido traían toda la noche no dejaron dormir
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único q creo le falta a la habitación es aire acondicionado
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy recomendable
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
había lleno del hotel mucho ruido de los otros huéspedes corriendo en los pasillos tocando puertas solo ese detalle reporte pero siguió igual ruidos muy fuertes hasta más de la 1 de la mañana no dejaban descansar
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una ubicación excelente en donde puedes desplazarte para cualquier punta de la ciudad muy rápido. Las habitaciones muy amplias, limpias y ordenadas. El personal muy atento
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien localizado
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamento seguro y único y excelente locación, con restaurantes cerca y seguros
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
En general todo bien la única situación fue que el tanque del wc no tenía agua. Se reportó y funcionó pero luego otra vez falló
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Ya había estado antes otras 2 veces y estuvo bien. Pero ahora viaje con toda la familia y separe 4 habitaciones. 1 habitación ok. Otras 2 habitaciones tardo mucho en enfriar el aire acondicionado y estuvo tirando agua por el drene. Y otra habitacion nunca enfrió el A/C y tuvieron que cambiar de habitación a media noche. Además al entregar la habitación y solicitar usar el baño por una urgencia resulta que no tienen para el huésped una vez entregada la habitación. En cualquier hotel respetable siempre hay restrooms en el looby o planta baja. Entonces. A donde van los que rentan salas de juntas?. Creo que la próxima vez veré otras opciones al visitar Leon.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Encontré estacionamiento sin problema , y tiendas cercanas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No incluía desayuno aunque decía que venía el desayuno
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Las habitaciones son basicas y pequeñas, peronel problema es el baño, la taza se tapa muy facilmente ,en el lavamanos sale solamente un hilito de agua y la regadera de rrepente te sale muy caliente y luego muy fria y el personal de la recepción muy seco y hacen su trabajo muy afuerza
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y en orden, solamente recomiendo que los cojines también los laven más a menudo porque las fundas de los mismos si estaban limpias y lavadas, pero los cojines no y tenían un ligero olor desagradable. El personal fue atento. Y lo que no me agradó definitivamente, fue que cuando reservé, según iba a tener un desayuno continental, pero al llegar al hotel, en la recepción nos dijeron que no tenían ese servicio, y de hecho la señorita me pidió que le mostrara dónde decía eso en mi reservación y por ende, se lo tuve que mostrar.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Muy cómodo y amable el personal. Siempre volveré ahí
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
La habitación otorgada era contigua al comedor en la planta baja, por lo que todo movimiento del mobiliario del comedor (sillas, mesas, etc.) se escuchaba en las habitaciones de esa área, hasta las 11 de la noche y empezaban a las 6 de la mañana. no debería de existir habitaciones con sus ventanales hacia el comedor.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Mas de una hora esperando a que hubiera agua caliente y no la hubo, el cuarto sucio con bolas de cabello, de las 2 habitaciones que reserve ninguna con agua caliente!
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen un desayuno, situación que es falsa, el hotel ni restaurante tiene. Las habitaciones sumamente pequeñas !!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
El personal es muy amable, cuenta con estacionamiento y valet parking, y una excelente ubicación a tan solo 10 minutos de las instalaciones de la feria
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Excelente atención, cercas de muchos puntos, solo algunos aspectos que no me gustaron, no tiene toallas, y según ofrece un desayuno pero resulta que no tiene el restaurante en funcionamiento, y gotea la llave del lavabo
Stayed 1 night in Jan 2026