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Sheraton Leon

4.0 star property
Escape to an urban retreat where relaxation meets convenience: bask by the outdoor pool or reinvigorate at our 24-hour fitness center.

Choose dates to view prices

In the heart of León, Radisson Poliforum Plaza Hotel Leon offers a serene oasis with a garden and dry cleaning/laundry services. Treat yourself to spa treatments or indulge in local cuisine at La Guardesa restaurant, which boasts pool views. Enjoy an outdoor pool with sun loungers, 24-hour gym access, free in-room WiFi, and luggage storage – all while appreciating the hotel's smoke-free premises and wedding services. Guests rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩134,162
₩160,994 total
includes taxes & fees
May 27 - May 28

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 295 for adults and MXN 190 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Leon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Leon?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Sheraton Leon on May 27, 2026 start from ₩134,162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Leon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Sheraton Leon?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Sheraton Leon?

Check-out is at noon.

Where is Sheraton Leon located?

Situated near the airport, this hotel is within 1 mi (2 km) of Poliforum León Convention and Exhibition Center, León Stadium, and Explora Science Center. Bicentennial Theatre and Centro Max Shopping Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 680 out of 1008 reviews
Rating 8 - Good. 221 out of 1008 reviews
Rating 6 - Okay. 61 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

Reviews

Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel multiple times, I like it, it’s in a good area and service is great there. I also liked that the Parking is private and hidden too.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & great staff!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Pros: -The hotel is nice, and staff is nice. - The property is located on a quiet street. Cons: - There isn't a free shuttle to the airport as stated on their website. - Welcome drinks weren't offered as stated on hotel.com - There was only one employee at the hotel bar on a very busy weekend so the food arrived cold.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff is very friendly
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location
Stayed 1 night in Sep 2024
Verified

8/10 Good

SERVIACERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the garden, the pool and the peace. I did not like the food for the breakfast, it was a very poor buffet.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always kind, professional, and exceeds all expectations. Jaime the bellman is always willing to help with any transportation needs. The restaurant and bar personnel greet you with a smile and delicious meals or snacks.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Claudia Ortiz

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful! Only suggestion: need a fridge in the rooms. No one had a fridge. Otherwise clean very nice, staff very helpful!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were exemplary! Friendly and professional. Karin, thank you for cleaning my room so beautifully everyday! Maximiliano, thank you for confirming and checking on the details of my trip! Norma & Betty in the dining room, thank you for being so attentive and keeping me well fed. Celeste, for arranging reliable transport. Sandra, for arranging a tour operator for excursions. I look forward to staying at your lovely hotel next time I'm in town. Muchisimas Gracias!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent location, and I will definitely recommend it to all. TV remote would not allow me to change channels and would have to do a channels search every so often then it would work just fine for some time, then it wouldn’t work and I would have to repeat steps in order to find a workaround. We only ate once in the on-site restaurant, and did not have many options, and food was descent. The faucet in the sink had a small leak. Beside these small inconveniences, we found it safe, clean, and quite.
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

I just wanted the salad!

We stayed here for a few nights as we visited family. The hotel is away from the Central District, but it’s extremely accessible through Uber. If you’re visiting Leon for a concert or La Feria (fair) it’s perfectly located. Somehow we wound up with a handicap accessible room, but that was fine. The bed was comfortable, everything was clean. The pool is fantastic, the breakfast was great. We arrived late our first night and ordered room service— and that’s where we had issues. The gal over the phone took our order but showed up with the wrong tab. I’d asked for a cup of ice when she returned. We never got it. She returned about 30 minutes later with our tab. By then we’d finished our food. We tried to order room service again the following night. A man answered the phone and had major attitude when we asked about ordering the same salad we’d ordered the night before. He said it didn’t exist. (If so then how did I order it the previous night?!?) I had to chill before calling back — eventually we placed our order and the same gal offered a cup of ice when she brought our room. The hotel also held our bags after checkout so we could shop. That was a huge help!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

OLIVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Most of people at the restaurant were very kind. The temperature at the pool was great. Ice machines are needed, because the room service finish at 10.00 p.m.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, amenities
A
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JESUS

Liked: Amenities
Excelente hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eugenio Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jose Luis Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite place
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric to downtown and walkable.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marytere

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025