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"Tara at front desk was excellent. Very helpful and interested. Housekeeping on 2nd floor was also very accommodating.. "

"Rooms were absolutely terrible and nothing like the pictures online. Staff they had (they were grossly understaffed) were in many instances rude and uninterested in being there. No room service, no ability to charge food to rooms, nowhere near enough parking ….the list is long. My booking was just one of a much wider booking. Essentially there were 100 kids and 150 parents there for the weekend. We also booked the function room on the Sunday for a sit down meal (250 people). Bar closed at 11:30, residents bar was only opened upon request. In short I’ll never return to this place and the vast majority of my colleagues and friends that joined us feel just the same. "

"Great food in bar. Very quick Great service also and friendly staff. Front of house great also. My room had a mini fridge and coffee machine. And a bath. All great Only one thing not so good was, although I didn't have the heater on, it was still a bit warm in room. Could be a good thing for some people. A busy road outside but with windows closed its fine. Needs some USB ports in rooms. Free close parking. There was a fan in room also with Iron and iron board. WIFI was great also. 2 min. walk to garage Didn't have breakfast so can not comment. All in all great. "

"Another excellent weekend at Jackson's! Friendly staff who left a card and chocolates for my wife on her birthday... a lovely touch! The food as always was excellent! Breakfast was hot and everything was always available due to the diligence of the staff. The swimming pool and health suite didn't disappoint and was never overcrowded during our stay. Car parking was available either side of the hotel and only a minute or two to walk away. Overall a fantastic experience and we will definitely be back again!"

"Underground parking takes you directly into hotel. Staff always courteous and friendly."

"Lovely hotel, room comfortable and clean."

"Lovely room, lake view perfect"

"Beautiful, hotel, room, treatment rooms. Pool, sauna, bar and breakfast rooms. Brilliant staff"

"Road front room, was extremely noisy with cars passing by. Two sockets in the room both were on the opposite side of the room to the bed. Only one of the tv stations was working "