Dear Derrick,On behalf of the entire team here at the Municipal thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Kirandeep,Thank you for your comprehensive and thoughtful review following your recent stay. Our Spa is a sanctuary for all our guests, we offer an exclusive, personable service and therefore we want to maintain the high levels of service and ultimate relaxation for our guests, We offer a discounted rate to our residents of 50 per person for all day access to our Spa and whilst I appreciate your feedback we remain competitive in Liverpool.I do hope that you return to the Municipal one day so we might have the opportunity to rekindle your image of the hotel.Best RegardsKinga Walsh

Dear Sarah,Needless to say I was most concerned that we failed to extend the high standards of service, attention to detail and professional curtesy expected by our guests.It is undoubtedly our aim to extend warm friendly and above all completely engaging service for each and every guest and I am truly sorry that this was not the case on this occasion.We highlight the chargeable facilities on our website and all third party sites, whilst I note your disappointment - we remain competitive within Liverpool and the North-West.Whilst I am unable to turn back the clock, I hope you will accept my assurance that your experience was not typical and should you ever consider staying with us in the future, I would be grateful if you would contact me directly, so I may ensure we have the opportunity to fully restore your image of The Municipal.With kind regards,Kinga Walsh

Dear Lauren,It is with great joy that we received your recent review, and we are truly grateful for your kind words and the time you took to share your experience with us.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Thank you very much for taking the time to leave a fabulous rating. We look forward to welcoming you back to our hotel soon.

Dear Ian,It is with great joy that we received your recent review, and we are truly grateful for your 5-star ratings and the time you took to share your experience with us.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Corey,On behalf of the entire team here at the Municipal thank you ever so much for having taken the time to share this wonderful 5-star review following your recent stay with us. Until your next visit, I send you my renewed appreciation of your thoughtful and generous review together with my warmest regards,Kinga Walsh

Dear Peter,Thank you for taking the time to share your excellent experience following your recent stay at the Municipal Hotel and Spa. The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Ian,It was a pleasure to welcome you to the Municipal recently and thank you for your thoughtful review, from which I was delighted to learn how much you enjoyed your stay. We all look forward to welcoming you back to the Municipal whenever your plans allow.Best Wishes,Kinga Walsh

Dear Adam,We are absolutely thrilled to receive your wonderful review, and we sincerely appreciate you taking the time to give us 5 star ratings.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Akihiko,How kind of you to take the time to write such a lovely review, following your stay at The Municipal.It will be an absolute joy for me to share your kind and thoughtful words with all the team.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Daian,We are absolutely thrilled to receive your wonderful review, and we sincerely appreciate you taking the time to share your delightful experience with us.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Hon Sang Tony,Thank you for your comprehensive and thoughtful review following your recent stay.It was such a joy for me to share your many kind and glowing words of praise with all the team of whom we are incredibly proud. Your thoughtful description of your stay is what we strive to achieve for all guests and your warm feedback and knowledge that you took so many fond memories away with you truly means so much to us all.We look forward to welcoming you back to the Municipal whenever your plans allow.Best Regards,Kinga Walsh

Dear Sophie,We strive to offer an engaging and enjoyable experience for all our guests, and it seems we might not have met your expectations. We would be grateful if you could share more details about your visit, so we can address any issues and improve our service. Please feel free to contact us directly with your feedback. Kind Regards,Kinga Walsh

Dear Stephen,We are absolutely thrilled to receive your wonderful review, and we sincerely appreciate you taking the time to give us 5 star ratings.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Dorothea,Whilst I was pleased to learn of the aspects of your stay that you enjoyed, I am so sorry that it was not the perfect one that it should have been and am most grateful to you for advising me of the reasons why.Thank you again for allowing us to reflect on our service delivery in these circumstances, and we do hope you will give us the opportunity to welcome you back in the future, at which time we will spare no efforts in providing you with the perfect visit.Best Regards,Kinga Walsh

Dear Daisy,Thank you very much for taking the time to post your review following your recent stay with us at The Municipal and Spa Hotel, Liverpool. I am genuinely sorry to learn that certain aspects of your stay were not to your satisfaction. Where we have not provided the very best service and facilities, it is always my express intention to rectify the matter decisively along with my team. The team responsible for the areas you have kindly highlighted have asked to be associated with my apology, and to offer assurance that your feedback will be used constructively to address the matters raised.I do hope that we might have the pleasure of welcoming you back to the Municipal at some point in the future. Best Regards,Kinga Walsh

Dear Ramon Angel,It was a pleasure to welcome you to the Municipal recently and thank you for your thoughtful review, from which I was delighted to learn how much you enjoyed your stay. We all look forward to welcoming you back to the Municipal whenever your plans allow.Best Regards,Kinga Walsh

Dear Stefan,It was a pleasure to read your lovely review. I am so pleased to know how much you enjoyed your most recent stay with us and it was a delight to share your kind words with all the team of whom I am so proud.A very warm welcome back awaits you whenever you are able to visit us again but, in the meantime, I send you my renewed appreciation of your thoughtful feedback and best regards,Kinga Walsh

Dear Caitlin,We appreciate your valuable time in providing us 5 out of 5 star ratings on your recent experience following your recent stay at the Municipal and Spa Hotel. Until your next visit, I send you my personal good wishes as well as those of everyone at the Municipal.Best Wishes,Kinga Walsh

Dear Patricia,Whilst I was pleased to learn of the aspects of your stay you enjoyed, I am so sorry that it was not the perfect one that it should have been and I am most grateful to you for advising me of the reasons why.I do hope that we might have the pleasure of welcoming you back to the Municipal at some point in the future but, in the meantime, I send you my renewed apologises,Kinga Walsh

Dear Kevin,Thank you for taking the time and share your ratings with us after your recent stay. Until your next visit, I send you my personal good wishes as well as those of everyone at the Municipal.Best Regards,Kinga Walsh

Dear Adam Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!Until your next visit, I send you my personal good wishes as well as those of everyone at the Municipal.Best Regards,Kinga Walsh

Dear Elizabeth,It was a pleasure to welcome you to the Municipal recently and thank you for your 5-star review, from which I was delighted to learn how much you enjoyed your stay. We all look forward to welcoming you back to the Municipal whenever your plans allow.Best Regards,Kinga Walsh

Dear Damian,Thank you so much for this 5-star review.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Peter,Thank you so much for taking the time to leave an excellent rating.Until your next visit, I send you my personal good wishes as well as those of everyone at the Municipal.Kind Regards,Kinga Walsh

Dear Austin,We appreciate your valuable time in providing us 5 out of 5 star ratings on your recent experience following your recent stay at the Municipal and Spa Hotel. Until your next visit, I send you my personal good wishes as well as those of everyone at the Municipal.Best Wishes,Kinga Walsh

Dear Gwyn,Receiving your glowing rating is truly rewarding, and it motivates us to continue delivering exceptional experiences to all our guests.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Mary,Thank you very much for taking the time to review your recent stay at and a happy belated 60th birthday to your friend! Your account of how much you enjoyed your time with us was a treat to read. The warm and attentive service of our team is key to our success and I could not be happier to read of your satisfaction.A very warm and special welcome back awaits you whenever you are able to visit us again.Best Regards,Kinga Walsh

Dear Julia,Creating memorable and enjoyable experiences for our guests is at the core of what we do, and we are thrilled to have succeeded in making your visit 5 out of 5. The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Megan,Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future.With warm regards,Kinga Walsh

Dear Barry,Thank you ever so much for having taken the time to share this wonderful 10 out of 10 review following your recent stay with us. I am delighted to see that you had such a fabulous experience and I hope to have the pleasure of welcoming you back in the not too distant future.Best Regards,Kinga Walsh

Dear Ben,What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience! Thank you for your solid 10 out of 10 scoring.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regardsKinga Walsh

Dear Samantha,Thank you for taking the time to leave us a high rating! We’re thrilled to know that you had a positive experience with us. Until your next visit, I send you my personal good wishes as well as those of everyone at the Municipal.Best Regards,Kinga Walsh

Dear Claire,Thank you for taking the time to share your detailed feedback about your recent stay at the Municipal Hotel, Liverpool. We genuinely appreciate your comprehensive review as it provides valuable insights into your experience with us. Thank you for highlighting our fabulous hotel and acknowledging friendliness and helpfulness of our reception staff. Your feedback inspires and motivates our team to continue delivering exceptional service to our valued guests.Until your next visit, I send you my personal good wishes as well as those of everyone at the Municipal.Best Regards,Kinga Walsh

Dear Adam,How kind of you to take the time to write such a lovely review, following your stay at The Municipal.It will be an absolute joy for me to share your kind and thoughtful words with all the team.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Steve,What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience by rating us 10 out if 10. Thank you once again for choosing the Municipal Hotel. We look forward to the pleasure of welcoming you back for more delightful moments in the future.Best regardsKinga Walsh

Dear Anita,We are thrilled to hear that you enjoyed your experience, and we extend our gratitude for highlighting the excellent service from our staff. It's heartening to know that their helpfulness and hospitality added to the overall enjoyment of your visit. Our team is dedicated to creating memorable moments for our guests, and your comments serve as motivation to continue delivering exceptional service.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Jim,It was a pleasure to welcome you to the Municipal recently and thank you for your thoughtful review, from which I was delighted to learn how much you enjoyed your stay. We all look forward to welcoming you back to the Municipal whenever your plans allow.Best Regards,Kinga Walsh

Dear MARIEE,Thank you for taking the time to share your ratings following your recent stay at the Municipal Hotel, Liverpool. I do hope that we might have the pleasure of welcoming you back to the Municipal at some point in the future. Kindest Regards,Kinga Walsh

Dear Terry, Thank you for taking the time and share your rating with us. Until we have the pleasure of welcoming you back, we wish you all the best, Kinga Walsh

Dear Jack,What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience! Thank you for taking the time to share your kind words. I hope to have the pleasure of welcoming you back in the not too distant future.Best Regards,Kinga Walsh

Dear Paul,We are thrilled to hear that you enjoyed your experience, and we extend our gratitude for highlighting the excellent service from receptionist to the dining room. Our team is dedicated to creating memorable moments for our guests, and your comments serve as motivation to continue delivering exceptional service.The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day.With kind regards,Kinga Walsh

Dear Lucy,Thank you for taking the time and share your experience following your recent stay with us. Your feedback is invaluable to us, as it helps us identify areas for improvement. We are committed to ensuring that all our guests have a memorable and positive experience, and your insights are crucial in guiding our ongoing efforts to enhance our service quality. Once again, I would like to extend my sincere apologies. It is our hope that you will give us the opportunity to better host you in the future and to ensure that your next experience with us is as delightful as it should be.Best Regards,Kinga Walsh

Dear Ryan,We are profoundly grateful and thrilled to receive your 10 out of 10 review of your recent stay. We look forward to the pleasure of welcoming you back for more delightful moments in the future. Best regards, Kinga Walsh

Dear John,Thank you for taking the time to share your experience with us. We apologise that your stay was not what you expected. We do hope you will give us the opportunity to welcome you back in the future, at which time we will spare no efforts in providing you with the perfect visit. Best Regards,Kinga Walsh

Dear Nicola,We would like to express our sincere appreciation for taking the time to share your wonderful experience following your recent stay at the Municipal Hotel, Liverpool, and we are truly delighted to hear about the exceptional service provided by Charlotte and the concierge. Receiving your glowing review is truly rewarding, and it motivates us to continue delivering exceptional experiences to all our guests. Thank you once again for choosing the Municipal Hotel. We look forward to the pleasure of welcoming you back for more delightful moments in the future.Best regards, Kinga Walsh

Dear Stephen,Thank you for your review.I am most sorry for the shortfalls in service and inconveniences you experienced during your recent stay for which please accept my most sincere apologises and assurance that they are not at all typical of the high standards of care, professionalism and attention to detail we desire to extend to all our guests.I do hope that we might have the pleasure of welcoming you back to the Municipal at some point in the future but, in the meantime, I send you my renewed apologises for the disappointing memories you took away with you and my warmest good wishes,Kinga Walsh

Dear Howard,We are delighted to hear that you had an astonishing experience during your visit. Your kind words about our hotel and staff are truly appreciated. It brings us immense joy to know that everything met your expectations.I hope to have the pleasure of welcoming you back in the not too distant future.Best Wishes,Kinga Walsh

Dear Sophie,Thank you for taking the time to review our hotel. Your solid 10/10 rating inspire us to continue our commitment to excellence. We look forward to the pleasure of welcoming you back for more delightful moments in the future.Best regards, Kinga Walsh