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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with free breakfast, near Texas Tech University

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, free rollaway beds
Terrace/patio
Outdoor pool
Located in the heart of Lubbock, the SureStay Plus Hotel by Best Western Lubbock Medical Center offers continental breakfast and free WiFi. Relax in the seasonal pool after exploring Texas Tech University, and enjoy the on-site gym and bar for added comfort during your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Gym
The current price is ₩79,290
₩91,184 total
includes taxes & fees
Nov 12 - Nov 13

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(49 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Hydromassage showerhead
Spring water bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Sofa bed
Hydromassage showerhead
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
3901 19th Street, Lubbock, TX, 79410

What's nearby

  • Covenant Lakeside Hospital - 5 min walk - 0.5 km
  • United Supermarkets Arena - 15 min walk - 1.3 km
  • University Medical Center - 2 min drive - 1.9 km
  • Texas Tech University - 2 min drive - 1.5 km
  • Jones AT&T Stadium - 2 min drive - 3.0 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪United Express Fuel - ‬11 min walk
  • ‪Our Daily Bread - ‬8 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Smoothie King - ‬3 min walk
  • ‪Pho District 1 - ‬11 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel near Texas Tech University
You can look forward to free continental breakfast, a terrace, and laundry facilities at SureStay Plus Hotel by Best Western Lubbock Medical Center. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, ATM/banking services, and a banquet hall
  • 2 meeting rooms, a vending machine, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 112 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with spring water tubs and hydromassage showers
  • 50-inch TVs with satellite channels
  • Separate sitting areas, free extra beds, and daily housekeeping

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.8 out of 10, Good, 1,203 reviews
The price is ₩87,578
₩100,715 total
includes taxes & fees
Nov 30 - Dec 1
La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,636 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to August
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on Nov 12, 2025 start from ₩79,290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Lubbock Medical Center pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Lubbock Medical Center located?

Located in the heart of Lubbock, this hotel is within 1 mi (2 km) of Covenant Lakeside Hospital and Texas Tech University. Maxey Park and United Supermarkets Arena are also within 1 mi (2 km).

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Reviews

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

7.8

Good

7.6

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 408 out of 1011 reviews
Rating 8 - Good. 282 out of 1011 reviews
Rating 6 - Okay. 134 out of 1011 reviews
Rating 4 - Poor. 86 out of 1011 reviews
Rating 2 - Terrible. 101 out of 1011 reviews

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast, clean room, overall a nice stay
Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Clean room. Close to University
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, easy check in, clean rooms,& finally safe area
Stayed 1 night in Jul 2025

8/10 Good

Johanna

Liked: Staff & service, amenities
Nice place for the price
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable. The bed was awesome. The A/C worked great. It was clean. The only complaint was breakfast was a little lean. It would have been nice if they were to give you the option of 2 pieces of bacon and 2 pieces of toast. Other than that it was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food options are ordinary but very well prepared and stations maintained. Beds are comfy but the pillows will be remembered.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Front desk was super nice! Clean too!
Stayed 2 nights in May 2025

10/10 Excellent

Madhavi

Liked: Amenities
Overall ok
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Liked: Staff & service
The folks were very friendly. The Hotel was OK and looked like it could use some cosmetic updates
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here
Stayed 1 night in Jul 2024

10/10 Excellent

Jhonny

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

6/10 Okay

Brenda

Disliked: Staff & service, amenities, property conditions & facilities
Pool was dirty, front counter employee was not friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here it’s clean comfortable and staff is friendly
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Stay

A great place to stay. The staff were super, the amenities were delightful and the breakfast was plentiful.
Stayed 1 night in Jun 2024

10/10 Excellent

Billy Schares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good stay at a great price!
Stayed 2 nights in Apr 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Big tv, soft bed and well worth the $60 a night I paid
Stayed 3 nights in Oct 2024

10/10 Excellent

Nickalas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room, in a convenient area!
Stayed 1 night in May 2024

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the location. I did not like the lack of cleanliness, maintenance, and customer service. No acknowledgement whatsoever when I walked in. Granted she was busy registering a customer, but a quick, “I’ll be with you shortly” would have sufficed. There was hair on the toilet seat and the toilet was not working properly (flushing issues). Plus there were gnats flying around the toilet and in the room. Yuck! The door had to be pushed shut.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful at checking us in and giving us a specific location we requested at checkin.
Stayed 1 night in Sep 2024

10/10 Excellent

james j

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Safe. Pet friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. It’s not a five-star (obviously), but it’s a great, affordable option.
Stayed 2 nights in Apr 2024

6/10 Okay

Rondell

Liked: Cleanliness, staff & service
This is my third stay here and the first two were 4 star, but on this stay the water was never hot, but only lukewarm and the mattress should be replaced.
Stayed 1 night in May 2025

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had microwave refrigerator blow dryer ironing board and iron plus even a coffee maker ♡♡♡♡ As well as washer/dryer in ice machine area
Stayed 1 night in Mar 2025