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"Been going to this hotel for over 30 years. It’s a bit tired now, rooms mainly. This said it’s still very reasonable to stay there & breakfasts are good with several choices. This stay the window was open in our room when we arrived -the handle was missing & it couldn’t be close. We couldn’t telephone reception as the phone wasn’t connected & said on the phone it was from room 136 -this wasn’t our room. Maintenance man didn’t come immediately as I was told so we waited a little while however my husband sorted the window so didn’t need maintenance & we advised reception as we left & about the phone not being connected It is a hotel that is used by workmen from what I can see so it is well used The public areas, bar etc are in a nice condition & inviting. I have found all the staff here have been pleasant & helpful Would we stay again -yes "

"Decent size room, but need an update. Very early morning breakfast choice is poor. "

"Good breakfast, clean room, all staff really friendly and helpful. "

"Location is great next to Picadelly station. Staff are kind and the room is clean. Breakfast is average and not perfectly"

"Great service and very friendly staff. Room was clean and tidy"

"The room was smokey, someone had been smoking in my room or near it previously. The paint work was flaking... The old easyjot colours were showing through! But otherwise it was an ensuite room to stay in for the night."

"All good used for business so als long as place is clean and the staff are friendly"

"Had a great view. The breakfast was decent as well."

"Exec room was disappointing. Smallest hotel bed we have slept in for probably 20 years. Cold water pressure in tap was very low and shower was very poor. Parking was expensive and when we left at 4:30am we couldn’t get out of the car park despite having paid. Using the call button on the exit barrier didn’t work despite trying for nearly 5 minutes. One of us then went back into the hotel for help, but couldn’t get back in as we didn’t have a card and reception was not staffed. Disappointing for an airport hotel. Eventually we got back in as some other guests were leaving. What we had thought would be a convenient hotel to help make the build up to our flight less stressful turned out the opposite. "