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The Metropolitan Hotel

3.0 star property
Travelers savor regional cuisine at the hotel restaurant and challenge friends to billiards, with entertainment options waiting just beyond the front door.

Choose dates to view prices

The Metropolitan Hotel offers a lively setting where guests relax with a game of billiards or venture to nearby attractions. The on-site restaurant serves satisfying meals, while practical amenities include self parking and an ATM for added convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Room service
The current price is ₩115,201
₩126,721 total
includes taxes & fees
Mar 22 - Mar 23

Room options

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Showing 3 of 3 rooms

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Desk, iron/ironing board, free WiFi, bed sheets

1 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

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Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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2 Bedroom Aparment | Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Aparment

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
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About the neighborhood

City Centre, a neighborhood in Mackay, is home to The Metropolitan Hotel. Artspace Mackay and Greenmount Homestead are cultural highlights, and some of the area's attractions include Ken Burgess Orchid House and Bluewater Lagoon. Looking to enjoy an event or a game while in town? See what's happening at Great Barrier Reef Arena or Mackay Basketball Stadium. Visit our Mackay travel guide
Map
17 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Ken Burgess Orchid House
    10 min walk - 0.9 km
  • Mackay Enertainment and Convention Centre
    15 min walk - 1.3 km
  • Bluewater Lagoon
    17 min walk - 1.4 km
  • Caneland Central
    17 min walk - 1.4 km
  • Harrup Park
    5 min drive - 2.2 km

Getting around

  • Mackay Station
    10 min drive
  • Mackay, QLD (MKY)
    8 min drive

Restaurants

  • McDonald's
    11 min walk
  • Mojos
    8 min walk
  • Zambrero
    7 min walk
  • Metropolitan Hotel
    1 min walk
  • Woodman's Axe
    7 min walk

About this property

The Metropolitan Hotel

Hotel located in City Centre
The Metropolitan Hotel provides amenities like a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A billiards/pool table, a banquet hall, and a vending machine
  • ATM/banking services
Room features
All guestrooms at The Metropolitan Hotel have comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with digital channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Metropolitan

Things to do

  • Billiards/pool table

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Metropolitan Hotel Mackay
Metropolitan Mackay
Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel
The Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel Mackay

Frequently asked questions

Is The Metropolitan Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Metropolitan Hotel?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at The Metropolitan Hotel on Mar 22, 2026 start from ₩115,201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Metropolitan Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Metropolitan Hotel?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is The Metropolitan Hotel located?

Located in City Centre, this hotel is within a 15-minute walk of Artspace Mackay, Ken Burgess Orchid House, and Mackay Enertainment and Convention Centre. Jubilee Park and Bluewater Lagoon are also within 1 mi (2 km).

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Reviews

The Metropolitan Hotel Reviews

7.8

Good

7.6

Cleanliness

7.0

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 109 reviews
Rating 8 - Good. 46 out of 109 reviews
Rating 6 - Okay. 23 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

Reviews

Verified

10/10 Excellent

Jonard

Liked: Cleanliness, amenities, property conditions & facilities
Property very nice and very accommodate staff.
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food & friendly staff. Rooms were clean
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Heathers communication was great especially Friday being a public holiday, great instructions on how to get the key. Room great and clean, beds comfortable as well
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jolenta

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff. Heather and her team couldn’t do enough for us; Nothing was a problem. Clean modern large suite. Great kitchen. Roomy bedrooms. Pleasantly surprised we had a very handy laundry within the unit. TV in each bedroom. Good AC. Plenty of towels and crisp bedlinen. Gave us a little bit of additional time to check out as my Dad has Parkinson’s and is slow to move in the mornings. Great location. Great price. 2nd time we have stayed here. Best kept secret in Mackay. Will be back!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Spoke to the girls at the bar and they went out of their way to help. Top service, well done.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jolenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, completely renovated rooms. Fantastic hot showers. Crisp sheets. Great dining options downstairs in hotel. Close to everything in the city centre. Great price. Would return here again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying at a pub.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff great stay
Stayed 1 night in Jul 2024
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean,convenient to shops
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything but it was a bit noisy and it is understandable. Will be back
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Katharina

Liked: Cleanliness, staff & service
Nettes Personal. Keine Zimmerreinigung. Belüftung der Küche sehr laut.
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Would be ideal for a smoker..

Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop.
Stayed 1 night in May 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Staff were friendly. Close to facilities.

It was ok. Very buget friendly. Staff were friendly. Not recommended for single women.
Verified

8/10 Good

Len

Liked: Cleanliness, staff & service, room comfort

Good country pub in the middle of Mackay.

It was wonderful to find a great value pub Accom in the middle of Mackay. Excellent value for money and also great food as well.
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities

Centre of town, excellent value..

As a retiree one has to be careful and watch the pennies, this hotel ticks all the accomodation boxes with no compromise ..
Verified

4/10 Poor

george

Disliked: Staff & service, property conditions & facilities

Service leaves a lot to be desired

Would not recomend this hotel , no lights on entrance stairs, 2 lights in room not working, staff very rude when I required about my security deposit re enburstment, cheep and nasty, plenty better places to stay for a little more money.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served the purpose for the type of accommodation required
Verified

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location to Center of town, short walk t

I found the staff very friendly and willing to assist at all times. The food menu in the hotel is varied and also to an excellent standard. Well worth eating there.
Verified

8/10 Good

Axelle

Liked: Staff & service, property conditions & facilities, room comfort

Estada de una noche

Lugar correcto para passar una noche! Justo encima de una sala de juegos y de un bar. No ruidos molestos y jn equipo simpatico
Verified

8/10 Good

Alan & Mary

Liked: Cleanliness, staff & service

Good position, great food.

We found it great value for money although the rooms lacked any eating utensils, the in house food was very nice. We will definitely stay there again.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Razoável e econômico.

O hotel é anexo a um bar/restaurante e uma espécie de Cassino, que por aqui eles chamam de 'Pokies' e tem vários caça-níqueis. O check-in é feito no bar, inclusive, demoramos a entender que o hotel era ali mesmo. Para nós foi satisfatório, localização central e tarifa econômica. O quarto tinha uma boa cama e um bom banheiro. TV a cabo, geladeira (frigobar) e microondas. Atendeu nossas expectativas. É bem razoável.
Verified

8/10 Good

Stu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic room close to the CBD

Basic room that was good value for the money. Comfortable mattress, clean linen, spotless shower and vanity sink. Stayed a couple of days and the room was serviced every day. Easy check in through the bar area. You can check out early despite what other reviews indicate.
Verified

8/10 Good

Len

Liked: Cleanliness, staff & service, room comfort

Close to cbd and great meals.

A good old pub Accom with excellent meals and friendly staff. Very well priced overall.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Centrally located close to everything..

Excellent value, meals were tasty and inexpensive,clean and tidy and accessible to most facilities...i'll be back!