Located in Hortaleza, a neighborhood in Madrid, AYZ Ulises - Auto check-in property is near the airport and near a metro station. Notable landmarks in the area include Gran Via and Puerta del Sol, and travelers wishing to experience a bit of culture can try National Prado Museum. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Visit our Madrid travel guide
Is AYZ Ulises - Auto check-in property pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at AYZ Ulises - Auto check-in property?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at AYZ Ulises - Auto check-in property on Nov 1, 2026 start from ₩69,653, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hostel doesn't offer parking.
What time is check-in at AYZ Ulises - Auto check-in property?
Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).
What time is check-out at AYZ Ulises - Auto check-in property?
Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).
Where is AYZ Ulises - Auto check-in property located?
Located in Hortaleza, this hostel is 2 mi (3.3 km) from Bernabéu Stadium and within 6 mi (10 km) of Gran Via and National Prado Museum. Puerta del Sol and Royal Palace of Madrid are also within 6 mi (10 km). Arturo Soria Station is only a 4-minute walk and Esperanza Station is 10 minutes.
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Reviews
AYZ Ulises - Auto check-in property Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was difficult first because you had to download all the ways how to check in and open doors but after that everything was great
Stayed 3 nights in Sep 2026
Verified review
6/10 Okay
Mariela
Sep 9, 2025
Liked: Property conditions & facilities
The place is just for sleep, was clean and easy access.
Stayed 2 nights in Sep 2025
Verified review
6/10 Okay
Akshay
May 1, 2025
Liked: Cleanliness
good place.
Stayed 5 nights in Apr 2025
Verified review
6/10 Okay
Veronica
Oct 2, 2025
Liked: Cleanliness
Plus: Basic but clean room in quiet neighbourhood close to metro, a few good restaurants and cafés, and some shops nearby.
Minus: Paper-thin walls so you hear everything and some guests were very loud around 1-3 am.
Make sure to complete the registration beforehand.
There was a process to follow before coming in, otherwise you would not be able to do check in. They have no one to help. It was a waste of money and time. I was not able to get in or have someone to help me.
The place was completely dirty when we got there. Opened the room door and found food and candy wraps on top of the bed. Walls were very dirty too as well as the bed sheets.
Stayed 1 night in May 2023
Verified review
10/10 Excellent
Ashley
May 19, 2023
Liked: Property conditions & facilities
Very good place , once i had found it. Niegbours all knew nothing about hotel so was walking around for a while trying to find. No sign on building justbsmall one on gate.
All electronic, no reception.
Works perfectly qhen u follow email instructions. Dont ignore email from hitel and it works well.
Brilliant price ckean and nice woukd stay again
Pete
The check in is a nightmare. Although I was asked to register 5 days before the check-in , it didn't stop them to ask me to register again 1 day before checkin. Arrived midnight to 10min and then I was asked again to register. At the end , after calls and chats, I manage to enter. I was allocated an en suite room 4 . The instructions said it would be on floor 1 but instead it was outside next to the main door. The room is not soundproof and was more expensive than the
I did like because was close to bus station. Metro Station, is a quite zone, and House is clean very well located.
I didnt like for not having any one to help with anything else, couldnt know where to get breakfast, the city induction, and also the hotel forced me to give details of My credit card allegging if I break anything I could pay. But at time of checkout no one was there to confirm the things. In order hand my credit card details that a gave are at this stage unsafe.
⭐⭐⭐ — Ayz Ulises Madrid: Modern concept, frustrating execution
Madrid sets the bar high for accommodation, and while Ayz Ulises has the bones of an interesting modern property, the experience left a lot to be desired in ways that really mattered.
The apartment itself is fairly modern and clean — on that front, no complaints. The concept of a digital, self-check-in property is understandable in today’s travel landscape, and can work well when executed properly. Unfortunately, that’s where things started to unravel.
The check-in information and access details were sent to the wrong email address — not the one used for the booking, but a secondary address. For any traveler arriving in an unfamiliar city, tired after a journey and simply wanting to get into their accommodation, this kind of administrative failure is genuinely stressful. With no staff on site to resolve the issue in person, what should have been a minor hiccup became a real problem.
And getting help? That proved to be its own ordeal. Customer service was difficult to reach, slow to respond, and ultimately more frustrating than reassuring. When a property operates entirely remotely, responsive and reliable customer support isn’t a nice-to-have — it’s the entire safety net. Here, that net had some serious holes.
Without the human infrastructure to back it up, the experience falls short of what Madrid’s vibrant hospitality scene has to offer.
Proceed with caution
Nightmare the online checkin just sends u round in circles. Hours filling in same form. Stressing wont be able to check-in. Phone number just sends u a msg to complete a form but form came in Spanish. Eventually manage to get to online chat !!. 40 mins stood outside building trying to get in. Another guest also stood outside with same issues.
No instructions on how to find room. It was outside main building and basically the converted shed cold and felt damp. Set up as disabled room with huge bathroom but how u would get a wheel chair in the room to get to bathroom no idea
Bathroom light on a sensor bathroom door swollen with the moisture so unble to block light when using loo in the night. Light stays on for ages!!!!
As unable to make forms work added stress of not being able to check out properly and risk late checkout charge.
Price low but even so !!!
Alojamiento sencillo, no esperen comodidades, justito para asearse y dormir, calidad-precio aceptable.
Stayed 5 nights in Sep 2026
Verified review
2/10 Terrible
José Isaías
Jul 17, 2026
Disliked: Staff & service, amenities
Esto es todo un caos pague un servicio y al final el código que le llega al correo no me permitía ingresar al recinto, escribí por el chat y no pudieron resolverle al final dure dos horas en espera y tuve que irme arrastrando las maletas hasta otro hotel más cercano que le salió más caro , en fin perdí el dinero que he pagado una estafa total descarada
Stayed 1 night in Jul 2026
Verified review
2/10 Terrible
kleithem
Jun 18, 2026
La estancia en el hotel no fue cómoda. El aire acondicionado no enfriaba correctamente y durante la primera noche no pudimos dormir. Además, hubo mucho ruido y en una ocasión incluso tuvo que acudir la policía. En general, la experiencia no cumplió con nuestras expectativas.
Presenta una pésima limpieza, servicio nulo, te intentan sacar dinero de todos lados incluso si manchas las toallas, las habitaciones nada silenciosas ni privadas, el piso levantado con grietas y ademas no dejaban acceder antes de la hora no sé para qué pero para el tiempo de limpieza les aseguro que no.
Stayed 2 nights in Jul 2025
Verified review
6/10 Okay
Verified traveler
Jul 9, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Falta control de los huéspedes problemáticos
Había gente en los pasillos haciendo mucho ruido cuando está prohibido estar por los pasillos.
Como no hay ningún control porque no existe personal alguno aunque sea por seguridad, esas personas estaban dando golpes, discutiendo y gritando y fastidiando la estancia.
Deberían poner algún tipo de vigilancia efectiva, no sólo las cámaras que pareciera que nadie las observa.
Muy decepcionado.