Hotel Sterling

Property class: 3

Choose dates to view prices

A short walk from Gran Via and Puerta del Sol, Hotel Sterling provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is ₩174,240
₩191,664 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double or Twin Room

A hotel room with a bed, a desk, a chair, a television, and a lamp.

Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

A hotel room with two single beds, a desk, and a chair.

Triple Room, 3 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with a desk, chair, television, and a bed with two pillows and a blanket.

Quadruple Room

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

A neatly made bed with a grey blanket and two patterned pillows, a bedside plant, and a wall-mounted light fixture.

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

A neatly made bed with a grey blanket and two patterned pillows, a bedside plant, and a wall-mounted light fixture.

Economy Double Room

8.6 out of 10
Excellent
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, City View

A neatly made bed with a grey blanket and two patterned pillows, a bedside plant, and a wall-mounted light fixture.

Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Terrace, City View

A neatly made bed with a grey blanket and two patterned pillows, a bedside plant, and a wall-mounted light fixture.

Double or Twin Room, Terrace, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, City View

A hotel room with two beds, each with white linens and rolled towels. There is a flat-screen TV mounted on the wall above the beds.

Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, Terrace, City View

A hotel room with two single beds, a desk, and a chair.

Triple Room, Terrace, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, City View

A hotel room with two beds, a wooden headboard, a wall-mounted mirror, and a potted plant.

Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Quadruple Room, Terrace, City View

A hotel room with two beds, a wooden headboard, a wall-mounted mirror, and a potted plant.

Quadruple Room, Terrace, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hotel Sterling is near a metro station. Plaza de Cibeles and Royal Palace of Madrid are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle San Bernardo 29-31, Madrid, 28015

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.2 km
  • A historic building with ornate architecture, including arched windows and detailed stonework.
    Lope de Vega Theatre
    2 min walk - 0.2 km
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    8 min walk - 0.7 km
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    10 min walk - 0.8 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    10 min walk - 0.9 km

Getting around

  • Santo Domingo Station
    3 min walk
  • Madrid Principe Pio Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    31 min drive

Restaurants

  • El Pez Gato
    2 min walk
  • Granier
    1 min walk
  • Txapela
    3 min walk
  • Sidreria La Cuenca
    2 min walk
  • Kinza
    1 min walk

About this property

Hotel Sterling

  • Hotel near Gran Via
  • A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Sterling provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • Other perks include:
    • Cooked-to-order breakfast (surcharge), babysitting (surcharge), and tour/ticket assistance
    • Luggage storage, concierge services, and a front-desk safe
    • An elevator, a ballroom, and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 69 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • 26-inch LED TVs with satellite channels
    • Daily housekeeping and desks

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Frequently asked questions

Is Hotel Sterling pet-friendly?

Yes, Hotel Sterling allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sterling?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Sterling on Nov 15, 2026 start from ₩174,240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Sterling?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Sterling?

Check-out is at 11:30 AM.

Where is Hotel Sterling located?

Located in Madrid Centro, this hotel is steps from Lope de Vega Theatre and Gran Via. Puerta del Sol and Plaza Mayor are also within 15 minutes. Santo Domingo Station and Plaza de Espana Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sterling Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 295 out of 1000 reviews
Rating 8 - Good. 446 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Breakfast was ok. Would not stay at the hotel. Beds were not that comfortable and rooms small. Location was excellent, walk to everything. Staff were very friendly.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, close to Gran Via with shops, restaurants and easy access to transportation. Rooms were spacious and comfortable. The only thing is that the AC is controlled by the reception so we have to call each time to lower or turn up the temperature. Overall great stay
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
The staff was anwsome and attentive . But the settings are not aligned
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring Madrid, with metro access just steps away. The room was a good size, very comfortable, and the water pressure was excellent.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice bath with enough hot water for healing tiredness. The location is excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The cleanliness of the room. The staff were very helpful with any question I had. The location was great. Near great restaurants and shopping.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks clean, and the lobby employees are very friendly and always willing to help you
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Perfect location! Only problem was the cleaning of the room. However, everything went great. Isabel, the receptionist was amazing, friendly and great!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice Hotel!

Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
This stay was a quick overnighter to catch an early flight. The staff was very helpful in securing transportation and making dining recommendations. The lobby and location was great. The condition of the room, however, was disappointing and in need of an update... there was significant wear and tear including cracks in the bathroom sink, water damage up the side of the bathroom door, well worn bed linens, etc.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
As a group of ladies, we really enjoyed our stay at this hotel. We had a room with 4 single beds, plenty of room and comfortable, with a fridge. Lovely shower. Conveniently located for all the main attractions. Palace only 10-15 mins walk. Extra praise for the lovely receptionist, who was really friendly and helpful.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent location! Right off the Gran Via - easy walks to transportation, tons of restaurants and shopping near by. Excellent customer service - front desk was friendly and knowledgeable; she answered all our questions. They also were able to check us in a little early and stored our luggage both before and after our stay. Hotel needs some updating - beds were a little uncomfortable. Sheets were clean but seemed worn. Of course we spent little time in the room as we were busy exploring the beautiful city! Great hotel especially for the price!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Great hotel and I would definitely stay here again. Appreciate the staff as well.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful, location is very convenient walking distance to most of the tourists spots like Pierre del Sol, Plaza Mayor, Mercado San Miguel, I will stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and beautiful hotel.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small, clean and the A/C, the best one in Madrid. I don't recommend parking with the hotel, way too expensive, but it's not their fault, it's the citie's price.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had to call the front desk to turn your ac on
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Good location
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, kind personal. Super centric. Would definitely come back
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Facilities need to be updated
Stayed 2 nights in Apr 2026