Dear JIA,We are delighted to know that you had a good rest during your stay. Your feedback is invaluable to us as we continuously strive to enhance our guests’ experience. It has been our pleasure to serve you.

Dear David,Thank you for your feedback with your recent stay. Apologies if we did not meet your expectation and rest assured that your feedback will help us improve the quality of our service.Kind regards,

Dear Joong Shin,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

Dear KI BOK,Thank you for taking the time to share your feedback. Rest assured that we will have our rooms scheduled to be refurbished soon. We hope to welcome you back to our hotel very soon!Sincerely,Dey MedinaQuality Officer

Dear KYUNGHO,We appreciate you for giving us a high rating and review to our hotel! At Sofitel we don’t just provide quality service, we also make our guests feel cozy and relaxed with our rooms and with the amenities. We are very pleased to know that you were able to enjoy your stay in our hotel. Looking forward to have you again soon.Sincerely,Dey Medina Quality Officer

Dear Valued Guest,Bonjour Mabuhay from Sofitel Philippine Plaza Manila!Our sincerest apologies for the inconvenience caused. Rest assured your concerns were endorsed to the concerned departments for proper action.Should you have any other concerns, please don't hesitate to let us know.Again, our apologies and I hope you'll have a great day ahead!

Dear SUHYUN,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

Dear Kyoungmin,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

Dear Il Chang,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

Dear Giseong,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

Dear Yoonkyung,Thank you for taking the time to share your feedback. We hope that the project outside the hotel's premises will not mar your impression to Sofitel Philippine Plaza Manila and will not deter you from coming back.Sincerely,Dey MedinaQuality Officer

Dear Yoonkyung,Thank you for taking the time to share your feedback. We hope that the project outside the hotel's premises will not mar your impression to Sofitel Philippine Plaza Manila and will not deter you from coming back.Sincerely,Dey MedinaQuality Officer

Dear Yoonkyung,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

Dear gyuwon,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

Dear Sohee,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,DeyQuality Officer

Dear Insun,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey Quality Officer

Dear Jinseok,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,DeyQuality Officer

Dear DOHYOUNG,Thank you for the excellent rating! This is not only a score for us, but a reflection of our commitment to provide you an excellent service.We hope to welcome you back soon!Best regards,Dey

Dear WINDIE J,Thank you for your review. We are delighted to know that you enjoy dining in at Spiral. It has been a pleasure to serve you.

Dear Earl, Thank you for sharing your feedback regarding your recent stay. Rest assured that we take measures to address these issues, ensuring a better experience for our guests. Your comments about staff motivation are duly noted, and we will address this internally. We appreciate your understanding and hope to welcome you back in the future. Kind regards,

Dear Rommel,Thank you for your feedback regarding your recent stay with us. Your input is valuable to us and will be shared with the relevant team for consideration. We aim to provide a comfortable and enjoyable stay for all our guests and will take your comments into account for future improvements. Kind regards,

Dear Benedicto,Thank you so much for your kind words. We appreciate you for acknowledging our staff as we are committed to providing only the best quality of service that our guests deserve. It has been our pleasure to serve you.

Dear Allen,Thank you for your review. We appreciate you for acknowledging our place, staff, as well as the food menu. It has been our pleasure to serve you.

Dear Agnes,Thank you for your review. We appreciate you for acknowledging our staff, rooms, as well as the work that we do with our Cat Sanctuary. We are committed to providing only the best service possible to our guests. It has been our pleasure to serve you.

Dear Gonzalito,Thank you for your 5-star rating! We are delighted to know that you enjoyed your stay with us and found everything good and excellent. It has been our pleasure to serve you.

Dear Marlon, Thank you for sharing your feedback. Rest assured that we have measures in place to address these issues and we are constantly working to improve efficiency. We appreciate your comments as they help us enhance our services.Kind regards,

Dear Mary Joy, Thank you for taking the time to review your dining experience at Spiral. We are delighted to hear that you enjoyed the food during your visit. Your positive feedback will be shared with our culinary team, serving as an encouragement to maintain the high standards we strive for. We look forward to welcoming you back for another exceptional dining experience. Kind regards,