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Artuklu Kervansarayi - Special Class

Colonial hotel with free breakfast and free valet parking

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Photo gallery for Artuklu Kervansarayi - Special Class

Shower, free toiletries, hair dryer, slippers
Lobby sitting area
Reception
Lobby sitting area
Deluxe Quadruple Room, 1 Bedroom | 1 bedroom, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is ₩61,024
₩68,347 total
includes taxes & fees
Jul 8 - Jul 9

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom | 1 bedroom, free WiFi

Deluxe Quadruple Room, 1 Bedroom

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Twin Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room, 1 Double Bed

Shower, free toiletries, hair dryer, slippers

Economy Room, 1 Double Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double or Twin Room

Shower, free toiletries, hair dryer, slippers

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Traditional Single Room

Traditional Single Room | 1 bedroom, free WiFi

Traditional Single Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, free WiFi

Superior Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, free WiFi

Presidential Suite, 1 Bedroom

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | 1 bedroom, free WiFi

Royal Suite, 1 King Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Double Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Twin Beds

Shower, free toiletries, hair dryer, slippers

Standard Room, 3 Twin Beds

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Traditional Triple Room

Traditional Triple Room | 1 bedroom, free WiFi

Traditional Triple Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 3 Twin Beds

Shower, free toiletries, hair dryer, slippers

Economy Room, 3 Twin Beds

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds
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About the neighborhood

Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100

What's nearby

  • Great Mosque of Mardin - 11 min walk - 1.0 km
  • Zinciriye Medresesi - 11 min walk - 1.0 km
  • Mardin Museum - 18 min walk - 1.5 km
  • Mardin Castle - 1 min drive - 0.8 km
  • Kasımiye Medresesi - 4 min drive - 3.6 km

Getting around

  • Mardin Station - 22 min drive
  • Mardin (MQM) - 33 min drive

Restaurants

  • ‪Merlin Konağı - ‬9 min walk
  • ‪Reyhan Cafe & Restaurant - ‬6 min walk
  • ‪Filinta Cafe - ‬5 min walk
  • ‪Sarıyer Börekçisi - ‬5 min walk
  • ‪Gong - ‬8 min walk

About this property

Artuklu Kervansarayi - Special Class

Hotel located in Artuklu
Free breakfast (local cuisine), a terrace, and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), an elevator, and a 24-hour front desk
  • Tour/ticket assistance, coffee/tea in the lobby, and luggage storage
Room features
All 58 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Private yards, refrigerators, and heating

Languages

Turkish

Similar properties

Terrace/patio

BABİ NEFES Demirhan Konağı

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 77 reviews
The price is ₩86,502
₩96,883 total
includes taxes & fees
Jul 9 - Jul 10
BABİ NEFES Demirhan Konağı

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Built in 1285
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2022-47-0047

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Frequently asked questions

Is Artuklu Kervansarayi - Special Class pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Artuklu Kervansarayi - Special Class?

As of Jul 7, 2025, prices found for a 1-night stay for 2 adults at Artuklu Kervansarayi - Special Class on Jul 8, 2025 start from ₩61,024, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Artuklu Kervansarayi - Special Class?

Self parking and valet parking are free at this property.

What time is check-in at Artuklu Kervansarayi - Special Class?

Check-in begins at 1 PM.

What time is check-out at Artuklu Kervansarayi - Special Class?

Check-out is at 11 AM.

Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 17 per vehicle applies.

Where is Artuklu Kervansarayi - Special Class located?

Located in Artuklu, this hotel is steps from Melik Mahmut Mosque, Hatuniye, and Sakıp Sabancı Mardin City Museum. Sehidiye Mosque and Sabanci City Museum are also within 10 minutes.

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Artuklu Kervansarayi - Special Class Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 70 out of 250 reviews
Rating 8 - Good. 72 out of 250 reviews
Rating 6 - Okay. 43 out of 250 reviews
Rating 4 - Poor. 29 out of 250 reviews
Rating 2 - Terrible. 36 out of 250 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10

Einfach katastrophal nicht empfehlenswert. Bad mit Schimmel befallen, Betten quietschen und die Nachbarzimmer sind mit so dünnen Wänden angereiht dass man alles hören kann.
Stayed 1 night in Apr 2025

8/10

Stayed 1 night in Apr 2025

6/10

Çalışanlar güleryüzlüydü ancak kahvaltı gerçekten çok kötüydü. Sebzeler yıkanmamıştı. Bardak ve tabaklar temiz değildi. İnternet şifresi lobide yazıyordu ancak internet yoktu..
Stayed 3 nights in Apr 2025

10/10

Stayed 1 night in Apr 2025

4/10

Otelin konumu ve yapısı çok güzel fakat hizmet anlayışı çok kötü. Odaların temizliği sıkıntılı. 4 kez kahve istedik kimse getirmedi. Kahvaltı çeşitliliği çok zayıf.
Stayed 1 night in Apr 2025

2/10

Artuklu kervansaray oteline rezervasyon yaptığımız halde yan tarafta old city yazan yerde konakladık. Biz 2 çift konakladık bizim odamızda sıcak su yoktu pompası bozuldu dediler sabah gelir dediler ama sabah sıcak su da yoktu. Ayrıca sifon da bozuktu. Çeşmesi akıyordu. Diğer arkadaşların odada tualet bozuktu. Oda pervanesi bozuktu sürekli çalışıyordu. Tek anlamda herşey kötüydü. Tam bir hayal kırıklığı. Kahvaltı salonunda da masada kedi geziyordu. Bizim için sıkıntı değil ama başka misafirler tarafından hoş karşılanmayabilir. Hijyenik değil sonuçta.
Stayed 1 night in Apr 2025

6/10

Stayed 1 night in Apr 2025

2/10

Resepsiyon çok kötü bir davranış sergiliyordu. Karşısındakini dinlemiyor ,umursamaz tavırlar sergiliyordu
Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025

6/10

The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again.
Stayed 3 nights in Mar 2025

2/10

Stayed 3 nights in Mar 2025

2/10

Check-in yaptığımız gece tuttuğumuz kategorinin altı olan odaya götürüldük. Sonra itiraz edince ve fotoğrafları gösterince asıl odaya alındık. Asıl odadaki sifon çalışmadığı için diğer odaya geri alındık ve 2 gece boyunca normalde düşük kategori olan, toplam iki gece tutarı 4000 tl olan odada kaldık. Reervasyon yaptığımız ve 2 gecesi için 6300 tl ödediğimiz odada kalmadık. Otelden kimse bizimle konuşmadı ve inatla aynı kategori olduğunu iletti. Kmse özür dilemedi. Otelde sıcak suyun da muslupu açtıktan 15 dk sonra geldiğini söylediler ama 20 dakika açık tutmamıza rağmen su ılıktı. Bizden 6300 tl ödeme alıp düşük kategoride konaklatarak hiçbir şey yokmuş gibi davrandılar. Kaldığımız sürece yetkili kimse yoktu sürekli konu hakkında iletişim kurmaya çalıştığımız kişi yetkili olmadığını ve bilgi vereceğini iletti. Berbat bir deneyimdi. Havlular lekeli, çarşaflar lekeliydi yani neresinden tutsanız elinizde kalacak bir durum
Stayed 2 nights in Feb 2025

8/10

Stayed 1 night in Feb 2025

4/10

Otel de temizlik de sorun var. Ve tadilat yapılması gerekli. Kahvaltı dahil olarak 2gecelik iş seyahati de kaldım. Kahvaltı ancak bu kadar eksik ve kötü olabilirdi. Bir daha tercih etmeyi düşünmüyorum.
Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 3 nights in Feb 2025

4/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

6/10

Banyo kapısı kapanmıyordu, duşta su ısınmıyordu. Odanın kapısı estetik olsun diye eski konsept ile yapılmış bu nedenle tam kapanmıyor ve dışardan gelen sesler, koridorda biri konuşarak yürüdüğünde direkt odada gibiydi sesler. Personel ilgiliydi kahvaltı zamanında hazır oluyordu ve yeterliydi.
Stayed 2 nights in Aug 2024

10/10

Stayed 1 night in Sep 2024

2/10

Stayed 1 night in Aug 2024

2/10

Stayed 2 nights in Aug 2024

6/10

İdare eder
Stayed 1 night in Aug 2024

2/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024