Find hotels near MassMutual Center, Springfield from ₩147,725

"Room was not ready when we arrived. I asked Sol when would be ready she said soon. waited an hour for room to be ready that I paid for"

"The staff are wonderful, kind and attentive. However the hotel is pretty run down, and their food quality leaves a lot to be desired. "

"For the one night the temp was comfortable. Everyone was very friendly. The front deskperson, the staff in the breakfast area and the person cleaning the room were outgoing and friendly. It was all a good experience. "

"5star"

"Got in late and staff was very welcoming and considerate."

"Gym is really nice and has bit of everything. Pool and hot tub a nice plus too"

"Very clean and helpful staff"

"Friendly staff, moderately clean, close to good shop areas. Had some concerns about the location and safety but ended up being alright!"

"The room was clean and comfortable - certainly met our needs, The staff was very accommodating - we arrived early and the front desk receptionist was able to check us in early. This was our second stay here in a few weeks and the receptionist remembered us and asked how we were (my husband had just had cataract surgery). The breakfast was a typical continental breakfast, which met our needs. Having the Japanese restaurant right there was nice. I expect that whenever we need a hotel room in West Springfield, we will choose to stay here."