Find hotels near MassMutual Center, Springfield from ₩100,362

"Clean"

"The staff were friendly and accommodating. The hotel was clean. Didn’t get a chance to try breakfast. Only complaint is the weak water pressure in the shower. "

"We had a great stay. The staff was friendly and the hotel is very clean!"

"The room was clean, however, please be advised that there are shady characters walking around in the casino parking garage that were looking into people's cars. "

"We did mostly enjoy our stay. First off, all the staff that we met were pleasant and helpful, so that is most important. As far as our room goes, it was clean, but the toilet seat was super low as was the shower head. The room was not built for tallish people. We also didn't realize how close to the highway it was, so there is a lot of road noise. The free breakfast was pretty good, and the staff person that ran the breakfast was very friendly and efficient."

"It’s across the street from the basketball hall of fame which is convenient & about 11 minutes from Six Flags. The hotel itself was clean and the breakfast had make your own waffles which kids loved. The staff was very helpful and accommodating. Bad thing was the location. VERY bad area. Lots of homeless drug users. "

"Was the best laid out handicap room we have ever stayed in. We are often looking for a two queen room with a roll-in shower and are only offered a king room. This room had ample room for our daughter’s power wheelchair and the travel chair we use in the room. The shower was wide enough for her to feel safe in, and the bathroom had plenty of room to maneuver a wheelchair. The best thing was the rolling desk/table. We had room to put it between the two beds to use as a nightstand where she could charge and reach her phone."

"I feel like the picture has nothing to do with the place. The place was nothing like the picture but when you need something last minute, it is what it is."

"This is the third or fourth Hilton Garden Inn that we've stayed at with our dog. He's a pro at hotel life, the Hilton Garden Inn definitely makes it easier than some hotels. This particular one has a small but very clean dog area outside of the hotel. They placed us on the second floor to get in and out easily but you couldn't take the stairwell outside without triggering a fire alarm. Seems odd to not have the option to take the stairs."