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Tru by Hilton Chicopee Springfield

2.5 star property
Travelers sip drinks from the bar, lounge on sunny poolside chairs, and start each day with a tasty to-go breakfast at this Springfield-area hotel

Choose dates to view prices

Tru by Hilton Chicopee Springfield blends relaxation and entertainment. Guests enjoy free to-go breakfast, WiFi, and an indoor pool with sun loungers. The hotel features an arcade, bar, and consistently praised staff for evening fun.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is ₩171,952
₩195,080 total
includes taxes & fees
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(91 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(83 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi
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About the neighborhood

Chicopee is home to Tru by Hilton Chicopee Springfield. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Looking to enjoy an event or a game while in town? See what's happening at Big E or MassMutual Center. Visit our Chicopee travel guide
Map
440 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Naismith Memorial Basketball Hall of Fame
    Naismith Memorial Basketball Hall of Fame
    9 min drive - 12.4 km
  • Chicopee Falls Dam
    16 min walk - 1.4 km
  • Chicopee Memorial State Park
    3 min drive - 4.0 km
  • MassMutual Center
    8 min drive - 11.7 km
  • MGM Springfield
    9 min drive - 12.0 km

Getting around

  • Holyoke Station
    14 min drive
  • Bradley Intl. Airport (BDL)
    34 min drive

Restaurants

  • Dunkin'
    15 min walk
  • Chick-fil-A
    6 min walk
  • Say When
    3 min drive
  • Starbucks
    9 min walk
  • Panera Bread
    10 min walk

About this property

Tru by Hilton Chicopee Springfield

  • Hotel near MGM Springfield
  • You can look forward to free to-go breakfast, a terrace, and an arcade/game room at Tru by Hilton Chicopee Springfield. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with sun loungers
    • Free self parking
    • Luggage storage, free newspapers, and an elevator
    • A 24-hour front desk, smoke-free premises, and a front-desk safe
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 108 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Art supplies and free infant beds
    • Mini fridges and irons/ironing boards
    • 55-inch LED TVs with premium channels
    • Heating, daily housekeeping, and phones

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  • Breakfast included
  • Pet friendly
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9.4 out of 10, Exceptional, 514 reviews
The price is ₩242,296
₩274,884 total
includes taxes & fees
Jun 25 - Jun 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 1 2026 to June 15 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from March 17 2026 to July 6 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Tru by Hilton Chicopee Springfield have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM. The pool will be unavailable from June 1 2026 to June 15 2026 (dates subject to change).

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Jul 1, 2026 start from ₩171,952, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Chicopee Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Chicopee Springfield?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Chicopee Springfield?

Check-out is at noon.

Where is Tru by Hilton Chicopee Springfield located?

Situated in Chicopee, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Naismith Memorial Basketball Hall of Fame and Bowlero Chicopee are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Chicopee Springfield Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and friendly staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal and many choices of restaurants and grocery stores in walking distance. Hotel is new and extremely clean. TV is very good quality. Breakfast is typical for this type of hotel and free.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Busra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed to stay in Hilton tru Chicopee, MA with its modern design rooms are very nice and fresh look. Lobby area is nice to rest n play gamesz
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jean

Room was very clean, staff was friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a zen and peaceful place Just what I needed I’ll be back for sure And the staff are excellent also
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Friendly clean accommodation were just what we needed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze staff was very friendly. Our room was very clean, the bed was comfortable. Breakfast was nothing to write home about. Coffee was good and there were tea and hot chocolate options, some fresh fruit and instant oatmeal. The eggs and pancakes were just ok.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand atrium with sitting area and open concept. Check in was quick and room was clean and comfortable beds. The property is located close to restaurants and ravine backing into woodland.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect: clean room, great breakfast, courteous staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good I got very late but the receptionist was so nice and give us two room closer to each other cause I had to have two room. I love the two that’s my favorite so far.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was exceptionally pleasant, I’d stay here again. Would recommend it to anyone.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spotless and thr beds were very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very affordable stay. The room was larger than we expected, very clean and comfortable. Didn't hear any doors closing through the night. Breakfast was a variety of options.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service
The room and bed was amazing, so comfy , and clean. It gives the 70s and 90 s vibe so nice the only thing they should add is a lounge bar for late night drinks,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Decent breakfast. Very friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Amenities
Staff was wonderful and hotel was spotless. Great breakfast also!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maureen Pearson

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was extremely helpful, and the breakfast was great. I will definitely stay here again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and staff were friendly excellent value
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and the check in process was quick and easy
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great housekeepers; available pool & gym; free parking & breakfast!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jessly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and clean i recommend it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Felisha

Liked: Cleanliness, staff & service, amenities
Amazing service and professional customer service was outstanding
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and helpful. The room was very clean as was the entire building.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Linette

Liked: Amenities
Nice hotel, very friendly staff, super clean!!
Stayed 4 nights in Apr 2025