St. Lawrence Hotel

Property class: 2

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Reviews

7.6 out of 10
Good
St. Lawrence Hotel provides everything you need. Stay connected with free in-room WiFi.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Queen Bedroom

A hotel room with two beds, each with a wooden headboard and white pillows. There is a bedside table with a lamp and a phone.

Double Queen Bedroom

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single King Bedroom

A hotel room with a large bed, two bedside tables, a chair, and a door.

Single King Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Full Bedroom

A hotel room with a bed, two wall-mounted lamps, a television on a dresser, and a door leading to another room.

One Full Bedroom

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Spa Suite

A hotel room with a four-poster bed, two armchairs, a small round table, and a nightstand with a lamp.

King Spa Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

A hotel room with a bed, bedside tables, a nightstand, a chair, a dresser, and a window with curtains.

King Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Pet Friendly Double Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Pet Friendly Double Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly Smoking Double Queen Room

A hotel room with two beds, a desk with a computer and a lamp, a television, and a mirror.

Pet Friendly Smoking Double Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Queen Bed W/ Kitchenette

A hotel room with a bed, a bedside lamp, a telephone, a framed picture on the wall, and a kitchenette with a microwave and refrigerator.

One Queen Bed W/ Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking Double Queen Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Smoking Double Queen Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Full Bed Smoking Room

A hotel room with a bed, two wall-mounted lamps, a television on a dresser, and a door leading to another room.

One Full Bed Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking King Suite

A hotel room with a bed, bedside tables, a nightstand, a chair, a dresser, and a window with curtains.

Smoking King Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Queen Smoking Room W Kitchenette

A hotel room with a bed, a bedside lamp, a telephone, a framed picture on the wall, and a kitchenette with a microwave and refrigerator.

One Queen Smoking Room W Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite W Living Room

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a dining table with chairs, and a painting on the wall.

King Suite W Living Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Massena, St. Lawrence Hotel is near the airport. Massena Museum and Cornwall Community Museum are cultural highlights, and travelers looking to shop may want to visit Harte Haven Shopping Center and Cornwall Square. Timequest Mini Golf and Rotary Eco Gardens are also worth visiting. Visit our Massena travel guide
Map
10 W Orvis St, Massena, NY, 13662

What's nearby

  • A neoclassical building with columns, a balcony, and a flag.
    Massena Museum
    1 min walk - 0.1 km
  • A river with turbulent water flowing over rocks, surrounded by dense forest.
    Raquette River
    19 min walk - 1.7 km
  • Grasse River
    3 min walk - 0.3 km
  • Harte Haven Shopping Center
    18 min walk - 1.5 km
  • Bowlmor Lanes
    18 min walk - 1.6 km

Getting around

  • Cornwall Station
    26 min drive
  • Massena, NY (MSS-Massena Intl.)
    7 min drive

Restaurants

  • McDonald's
    14 min walk
  • Pizza Hut
    3 min drive
  • Spanky's Diner
    7 min walk
  • Tim Hortons
    9 min walk
  • Taco Bell
    5 min drive

About this property

St. Lawrence Hotel

  • Hotel near the airport
  • St. Lawrence Hotel provides everything you need. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • A 24-hour front desk and coffee/tea in the lobby
  • Room features
  • All 62 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Hair dryers and shampoo
    • 32-inch TVs with cable channels
    • Coffee/tea makers, heating, and housekeeping

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Frequently asked questions

Is St. Lawrence Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at St. Lawrence Hotel ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at St. Lawrence Hotel ?

Check-out is at 11:00 AM.

Where is St. Lawrence Hotel located?

Situated near the airport, this hotel is within a 5-minute walk of Massena Museum and Grasse River. Harte Haven Shopping Center and Bowlmor Lanes are also within 1 mi (2 km).

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Reviews

St. Lawrence Hotel Reviews

7.6

Good

7.4

Cleanliness

5.8

Amenities

8.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 34 out of 86 reviews
Rating 8 - Good. 20 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 12 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price

Staff at check in was wonderful and very helpful. The hotel was clean and affordable. Would definitely stay again...
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful with recommendations.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Was very comfortable
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is older but I’d spotless and clean. And that’s all that matters when staying somewhere! I will be staying here again when I come to visit my family.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room was clean, beds were okay a bit firm but we slept good. Everyone was super nice!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Antiques in lobby are impressive. It is a very Comfortable place.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfy
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies were nice, and the room was very clean, no breakfast when I stayed but good overall
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and charming

Very clean hotel with a spacious and well-appointed lobby and a side lounge that my family enjoyed as a place to get together and chat. Rooms were clean and comfortable, especially the mattresses. Front desk staff was very welcoming and made a great recommendation for local breakfast place.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Staff & service
Staff was great. Some newer furniture in room would be nice, only chair in room was badly worn.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the single room and it's clean. Bedsheets,etc... smells good
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Staff was pleasant & friendly. No vending machines
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Yes it’s an old property but the front desk was fantastic! Super nice people, incredibly attentive - this is what makes this place. Low cost, rooms were clean and you can’t beat the nice people who work here. Super easy check-in especially with our dog in-tow. Even the guests were nice. Easy to drive right up to the doors ,front or back, and unload. There is an excellent little diner for breakfast right up the block as well. I’d stay here again - if you’re looking for a totally renovated Waldorf, this isn’t for you but for the family for a few nights - go for it!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean and Friendly

The hotel is a typical hotel room. Very clean. The staff was very friendly and helpful. Only thing I feel they should do is update the website to acknowedge they no longer have breakfast available.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The heat in the room did not work at all woke up and it was 60 degrees in room. Some cob webs on ceiling and dust on bed posts. The jacuzzi and staff were nice
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest place to stay. There was a lot of door slamming and yelling in the hallway that went on beyond 9pm. Surrounding area is not terrible. We went on a little walk down the river.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The employees were very nice and courteous. The room was very nice and comfortable. The only complaint I would have is that the way the toilet in the bathroom was configured it was not very comfortable for a plus sized person. I felt squeezed in and it was difficult to move. Other than that there was plenty of towels, soap, shampoo and conditioner. We enjoyed our stay.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Showing its age.

The room was VERY small but clean. Contrary to the info on your website, there was NO included breakfast, but there was a good diner (Via Main) within walking distance that served generous portions for a reasonable price. They will NOT do late check-outs. It was okay for a solo traveler staying for a single night.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
What was advertise was not there. No restaurant. No ice no air-conditioning no continental breakfast. Beds were comfortable and clean.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The outside was neat. Front desk area presentable, and the staff friendly. Indoors: the hallways, elevator and rooms (even non smoking) smelled like smoke. The air conditioner wasn’t working. There was no breakfast as it read when I booked my room.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Need better option for coffee- morning pastry etc as no continental breakfast- the entrance looks tired if no longer Quality Inn get rid of old mat at entrance that says Quality Inn - brighten up the overhang at entrance with lights around the top of it - perhaps paint it a lighter color - paint the support poles- chipped peeling- replace broken tiles out front- inside hotel is quite beautiful- how about a coffee shop in the closed restaurant - the hotel is and could be and should be a wonderful center of town business- spruce it up- advertise better- staff was great !
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities

Not great place

Have stayed at hotel a few times years ago under different owner and things have definitely gone downhill since then. Advertises free continental breakfast online, although not an option anymore (no restaurant, no vending machines, no food at all). No ice machine available for the entire hotel. Rooms were outdated and smelled of cigarettes even in the non smoking rooms. The room was clean enough and the bathroom was very clean. Not the worst place, but definitely overpriced for what you get. The service/front desk was top notch, very friendly, helpful and accommodating. Great service made the rest of the disappointments easy to overlook for a one night stay.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Check in was easy and the staff was extremely nice, room was decently clean and the price was fair for what it was. They have a smoking section and a non smoking section. There is a gas station across the street if you are hungry at night or need to stop and fill up the tank. It is within walking distance of the local main street shops and also the public library. Its right next door to the Massena Police department. The parking lot was the biggest issue of the stay. It felt very claustrophobic and had some bad spots with ruts and potholes. We used the side/back entrance, it was torrential raining the night we stopped. The entire entrance was blocked off by a huge lake of a puddle and we had to avoid it as best as we could to get to the door. There was no breakfast included. It would have made the stay even better if it was, especially with their cozy lobby. It would do well to have a breakfast nook there. I would have loved to sit by the fire hearth and read a book and sip my morning brew. Overall I would give it a solid 3/5. It was alright but there could be room for improvements!
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed at this property two years ago and it was great for a budget hotel. Now, it has seriously went downhill. CONS: First, they didn’t have 2 out of 4 of our reservations. Apparently, when you book 3rd party, they are not forwarded to them. Furnishings have seen better days. The TV did not work in 2 of the rooms. The shower had a slow drain in my room so much until the water pooled up ankle deep. They no longer serve breakfast, only coffee. Walls are paper thin-you will hear every conversation in the hallway and in adjoining rooms. Rooms smelled like smoke in non-smoking rooms. Front desk handed out air freshener to spray to minimize the odor. PROS: Front desk staff are absolutely amazing. Reagan and her supervisor really does try to correct all of the shortcomings. This hotel has the potential to be so much more with the right management and updated furniture and paint.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would recommend
Stayed 2 nights in Jul 2025