โEverything was perfect during our 2 night stay from Nov 7-9. We went during low season and got upgraded, so we got a balcony with Matterhorn views and a mini bar with a fridge, plates, eating utensils, glasses, kettle and a Nespresso machineโฆcame in handy since only one restaurant was open during our stay. The spa was so relaxing, the Onsen can get crowded but we just waited for our turn and sometimes we had it to ourselves, the yurts were adorable, love their tea, bathrobes, and slippers. ...
โThis hotel is the best place to enjoy the Matterhorn.
It's the best hotel to take pictures by going to the photo spot while watching the ever-changing Matterhorn.
The kindness of the staff is also the best.
It takes time to walk, so if you have luggage, use the shuttle service (10 Fr) and it's downhill after check out and the way back, so it's enough to walk.
I was so happy to take a great Matterhorn pictureโ
โClean room, coffee, refrigerator.
Although no clear view of Matterhorn due to construction, receptionist and other guest workers were very good. Especially, breakfast was fantastic for private guests. โ
โPerfect place to stay. Romantic 5 days. Fire in fireplace at night. Pool, spa -- all reasonably priced. Come for the Mountain, stay for the breakfast. LOVELY โ
"Best place in Zermatt !!
Very close to train station, excellent breakfast.
Reasonable price.
But in order to see Mt. Matternhorn, you need to walk down for several minutes from hotel."
"โThere was a serious sewer smell in the hotel room. The smell came from an issue with the pipe connected to the sink inside the room. A towel had already been placed under the sink, indicating that the hotel was aware of the problem, but they didnโt offer a room change because there were no available double rooms.โ"
"no safe hotel. i lost my watch in the room during the breadkfast time and my wife lost cash 8000euro. no CCTV no explanin about theif. no resposible for lost it. i never evenr got experience like this hotel. manager was tessibel for responsible about lost it. "
