The staff was extremely accommodating and met every one of my requests with a smile. There is a fridge and Keurig in the room, no microwave. Bottled water and water in the lobby are available, towels at the pool are provided, breakfast rings until 1030am (thank you!). A/C works like a champ. Everything closes at 10pm. EVERYTHING (except the gift shop lol)- No pool, no food, no bar, no fire pits. I did experience extremely noisy families running up and down the hall before 8am on Saturday and Sunday. The doors to the hallways are NOT soundproof. Please families, you are not at home. Be considerate. Also at the pool, your group is not the only one there. Share the space instead of letting your preteens take over half the space doing flips into the (shallow) pool. Cabana use is $150 + $150 in food and drinks (yikes unless there are 10 of you). There were spots of sunscreen literally floating like oil slicks in the pool - not unexpected but eeww. The pool area is relatively small and next to a large (unused) lawn area. An adults only pool in that area would be better use of the space.