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Best Western Melbourne City

3.5 star property
Hotel with a rooftop terrace, a quick walk to Melbourne Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Best Western Melbourne City

Relax in this stylish space with a curved balcony, cushioned seating area, and bookshelf.
Relax in a serene space with a large bed and sliding glass door leading to a lush garden view.
Stairs lead to an upper level, with a reception desk and elevators nearby, surrounded by lush greenery.
Enjoy a comfortable stay in this stylish room with a large bed, flat-screen TV, and desk area.
Guests can check in at the central reception desk, surrounded by comfortable seating and eco-friendly amenities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry
The current price is ₩102,563
₩112,819 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Two single beds with white linens and decorative headboards, a bedside table with a lamp and remote control, and a small table near the window with a view.

Standard Twin Room

7.4 out of 10
Good
(22 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shoebox

Relax in comfort with a large bed, a nightstand, and a shelf.

Shoebox

8.4 out of 10
Very good
(71 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Apartment

Relax in a stylish room with a comfortable bed, seating area, and ample storage.

Rooftop Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Enjoy a comfortable stay in this stylish room with a large bed, bedside table, and desk.

Standard King Room

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Relax in a spacious room with a large bed, flat-screen TV, and modern amenities.

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matchbox

Cozy retreat with a single bed, desk, and lamp, offering a view of the outside.

Matchbox

7.8 out of 10
Good
(51 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for King Apartment with Terrace

Relax in this stylish room with a comfortable bed, TV, and convenient bedside table.

King Apartment with Terrace

  • Sleeps 2

View all photos for Standard Twin Room

Two single beds with white linens and pillows, each with a neatly rolled towel at the foot, are positioned against a decorative headboard.

Standard Twin Room

  • Sleeps 2

View all photos for Shoebox Room

Relax in a spacious room with a large bed, desk, and mirror.

Shoebox Room

  • Sleeps 2

Single Room

  • Sleeps 1

View all photos for Standard King Room

Relax in this stylish room with a large bed, desk, and comfortable seating area.

Standard King Room

  • Sleeps 2

View all photos for Courtyard Room

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Courtyard Room

  • Sleeps 2

View all photos for Standard Triple Room

Two single beds with white linens, a bedside table and lamp, and a decorative headboard.

Standard Triple Room

  • Sleeps 3

Rooftop Apartment

  • Sleeps 2

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₩111,079 total
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About the neighborhood

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Crown Casino
    3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre
    3 min walk - 0.3 km
  • Marvel Stadium
    10 min walk - 0.9 km
  • Melbourne Central
    15 min walk - 1.3 km
  • Melbourne Cricket Ground
    3 min drive - 3.4 km

Getting around

  • Southern Cross Station
    6 min walk
  • Flagstaff Station
    16 min walk
  • Melbourne Airport (MEL)
    24 min drive

Restaurants

  • Krispy Kreme
    3 min walk
  • Palm Sugar Thai Cafe
    3 min walk
  • Domino's Pizza
    2 min walk
  • State of Grace
    4 min walk
  • Hardware Société
    3 min walk

About this property

Best Western Melbourne City

Hotel near Melbourne Convention and Exhibition Centre
Located close to Crown Casino and Marvel Stadium, Best Western Melbourne City provides a rooftop terrace, a coffee shop/cafe, and a library. The on-site restaurant, Stubby, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), concierge services, and an elevator
  • A 24-hour front desk, a front-desk safe, and books
  • Tour/ticket assistance, a TV in the lobby, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 114 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi

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Great Southern Hotel Melbourne

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  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 2,195 reviews
The price is ₩80,687
₩88,756 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 10 to 35 for adults and AUD 15 to 35 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stubby

Things to do

  • Books
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
  • Nearby parking fee: AUD 25 per day (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 68932034202
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Is Best Western Melbourne City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Melbourne City?

As of Aug 6, 2025, prices found for a 1-night stay for 2 adults at Best Western Melbourne City on Aug 31, 2025 start from ₩102,563, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Melbourne City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Melbourne City?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Melbourne City located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. Marvel Stadium and Melbourne Central are also within 1 mi (2 km). Flagstaff Station is 16 minutes by foot and Melbourne Central Station is 22 minutes.

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Best Western Melbourne City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 378 out of 1008 reviews
Rating 8 - Good. 406 out of 1008 reviews
Rating 6 - Okay. 145 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and area
Stayed 3 nights in May 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and central to trans / casino and exhibition centre. Many great restaurants and hotels close by
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option at a lower budget. Location excellent Staff very helpful Rooms clean Bed very comfortable I’ll stay there again
Stayed 1 night in Jul 2025

8/10 Good

Aarthi

Liked: Cleanliness, staff & service, property conditions & facilities
The place is close to public transport
Stayed 1 night in Jul 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Great place to stay for a short period of time. One or two nights for work
Stayed 1 night in Apr 2025

8/10 Good

PAULINA

Liked: Cleanliness, staff & service, amenities
If you just need a quick overnight stay in the city, this is a great option both price and value-wise.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in May 2025

6/10 Okay

Jamie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff were all very friendly but cleanliness was definitely an issue
Stayed 6 nights in Jul 2025

6/10 Okay

Jeremy

It is what I expected
Stayed 7 nights in Jul 2025

8/10 Good

Lorenzo

Liked: Amenities
The hotel is rather old but is an adequate budget friendly place to stay with ample transport options close by .
Stayed 5 nights in May 2025

10/10 Excellent

Dana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of different options for food within walking distance
Stayed 3 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to southern cross railway stay. Clean and affordable
Stayed 1 night in May 2025

10/10 Excellent

Shaun

Liked: Amenities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Sherry

Liked: Cleanliness
Disliked: Property conditions & facilities
Okay for a budget hotel. Super small rooom. No view. Clean and good check in.
Stayed 4 nights in Jun 2025

6/10 Okay

YOSHIHITO

Liked: Cleanliness
Convenient location to visit Convention & Exhibition Centre. Room is very small, but well arranged.
Stayed 4 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, quiet, convenient, . Over all it was a great place to stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Clean and Central.
Stayed 1 night in May 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to transport and shopping
Stayed 2 nights in May 2025

8/10 Good

Caragh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent location. Rooms fine. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the price. Good staff. VERY convenient. Well maintained and surprisingly quiet for the location. No frills bargain.
Stayed 1 night in May 2025

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel! Staff is so kind! Clean and so quiet even in the city!
Stayed 5 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel is a decent area. Close to public transportation and able to walk to the big shopping areas. Clean and very nice staff. Bathroom could be bigger.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were friendly and very helpful.
Stayed 2 nights in Mar 2025